Chapter 6 Flashcards
Why is pricing important?
- Price is Your Reward (strong brands command price premiums)
- Price and Marketing Strategy are linked (i.e. software capability vs. price and vlasic pickles)
- Most Impact on Profits ((1% improvement results in 11% profit)
Example: Lululemon
Strong Brands Commanding Price Premiums
“Seat-of-the-Pants” Pricing Approach
- prices set by looking at last year’s price and adding a percentage.
- make incremental adjustments based on personal perception of market demand
- can sacrifice profits of up to 20%
Chasing Market Share
- initiate price war, which jeopardizes entire industry
- could hurt brand image by dropping price, making it harder to secure customers in future
- 5% decrease needs a 17.5% volume increase to work
Rely on Costs for Pricing Decisions
- 70% of firms use cost-plus pricing
- do not account for customer needs or brand strategy
Why do firms set prices too low?
- Seat-of-the-pants Pricing
- Chasing Market Share
- Rely on Costs for Pricing
Product Focused Pricing Decisions
- internally focused
Product > Cost > Price > Value > Customer
Customer Focused Pricing Decisions
- externally focused, customer driven organizations are more successful
Customer > Value > Price > Cost > Offer
Example: Cirque Du Soleil
Winning Organizations Start with Customers to Arrive at a Price
- cut costly animal acts, but provide same value, resulting in enhanced profitability and brand recognition
Pricing Process
- Segment Market by assessing value of your product
- Arrive at Initial Price
- Adjust Price
- Assess impact on marketing strategy
- Manage Transaction Prices
- Analyze Returns
How to assess value of your product?
- Identify Problem Customers want to Solve
- identify current solution
- Define problems solved by your product
- Calculate financial impact (Total Cost of Ownership Analysis)
- Identify Barriers to Adoption
- Identify likely adopters
- Look for variations in the way customers value the product
- Assess customer price sensitivity
Total Cost of Ownership Analysis
price is just one component of the total cost of owning a product. If you reduce the cost of owning, customer will be less sensitive to acquisition cost
TCO = acquisition costs + possession costs + usage costs + disposal costs
TCO: Examples
FedEx > virtual warehouse eliminates need for inventory
Mercedes > depreciate at slower rate, have higher residual value
Catalogue Retailers > let you shop over the phone or cpu
Example: Good Health Multivitamins
Assessing the Value - financial impact of ill health is incalculable, increase in price would not effect, lots of competition, trusted brand etc.
Price Customers
value the cheapest priced product
- don’t care about added benefits of our product over competitors
- want basic product at basic price