Chapter 6 Flashcards
What is a virtual organization?
Telework
What is telework?
Work able to be done at home
-reduce cost and add value
From an organizational perspective what issues are raised by telework?
low trust between front line and managers
high trust needed to allow more flexibilty
What are the characteristics of telework as a cost reduction strategy?
job status usually part-time
What are the characteristics of telework as a value added strategy?
More opportunities
What are the difficulties in assessing the spread of telework?
Many challenges and the characteristics of teleworkers
What types of control can managers use?
Direct, Organizational & extra-organizational.
Direct: personal, technical
Organizational: bureaucratic rules, culture
Extra-organizational: professionalism
How has globalization affected managerial practices?
economic activity, financing, research & development, division of labour, production & distribution
What is involved in state-level deregulation?
Free trade agreements between countries (CAN - USA)
What is involved in organizational-level deregulation?
Control and allow fewer state regulations
What contingencies affect deregulation?
Less responsibility work
What are the consequences of deregulation for work?
Flexibility, contingent work force, non-standard working hours
In what ways have ICTs influenced management?
Informating and restructuring
In popular business discourse: What is the future work with ICT?
organizational democracy: need knowledgeable people
What emerging changes to work have been identified by researchers?
virtual organizations, micro-organization forms, less hierarchy, upskilling, culture of innovation
