Chapter 6 Flashcards

1
Q

Jennette is trying to locate businesses in her territory she has not called upon. Jennette is:

A

Prospecting.

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2
Q

A building materials salesperson who is only allowed to sell to drywall contractors in a state, even though general contractors in the area also buy drywall, is working in a(n):

A

Exclusive sales territory.

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3
Q

Brenda has several great customers who are constantly referring new people to her. She always remembers to thank these customers and show her appreciation to these sales:

A

Promoters.

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4
Q

Danielle asks her customer whether Greg, her neighbor might be interested in the home security system she is selling. Danielle is using the _____________ selling method

A

Endless chain.

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5
Q

Sales people sometimes find small, informal groups of people in similar positions with different companies, who meet and communicate regularly. For a sales person, these groups represent a potential:

A

Buying community

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6
Q

A package of postcards from a number of different firms sent as a group that allow recipients to fill in their names and addresses to request more information about the products advertised is a:

A

Postcard pack.

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7
Q

NAICS means:

A

North American Industry Classification System.

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8
Q

Data mining by salespeople means:

A

Using statistical methods to learn more from existing data.

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9
Q

Rebecca has been given sample magazines and order forms, and been instructed to start knocking on doors to see if she can find someone who is interested in buying a subscription. Rebecca is engaged in:

A

Cold calling.

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10
Q

Which of the following is NOT one of the guidelines for organizing and managing a webinar?

A

the subject should be broad and of interest to consumers as well as prospects

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11
Q

Which of the following statements about telemarketing is true?

A

Outbound telemarketing is used to generate and then qualify leads.

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