Chapter 6 Flashcards

0
Q

The verbal message depends on the symbols that are used to convey it; those symbols are

A

Words

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1
Q

There are five general purposes for interpersonal communication:

A

Learn, relate, influence, play, and help

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2
Q

Words only provide the receiver with —- percent of the message; nonverbal actions provide the remaining —– percent.

A

7 ; 93

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