Chapter 6 Flashcards
0
Q
The verbal message depends on the symbols that are used to convey it; those symbols are
A
Words
1
Q
There are five general purposes for interpersonal communication:
A
Learn, relate, influence, play, and help
2
Q
Words only provide the receiver with —- percent of the message; nonverbal actions provide the remaining —– percent.
A
7 ; 93