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Intro To Business > Chapter 6 > Flashcards

Chapter 6 Flashcards

1
Q

The creation of goods and services. Turning inputs into outputs

A

Production

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2
Q

Individuals who manage the production process

A

Operations managers

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3
Q

What three types of production processes are operations managers responsible for

A

Production planning
Production control
Production improvement

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4
Q

The aspect of operations management in which a firm considers the competitive landscape and its own strategic goals in an effort to find the best production processes/methods

A

Production planning

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5
Q

Decisions that focus on quality, cost, scheduling and day to day operations

A

Production control

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6
Q

Developing methods to increase output with the same amount of input

A

Production improvement

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7
Q

When a company manufactures many identical goods at once

A

Mass production

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8
Q

Mass produced up to a point and then tailored to the individuals needs or desires

A

Mass customization

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9
Q

The creation of products one at a time based on the specifications of each individual customer

A

Customization

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10
Q

Raw materials or human labor used to create goods and services

A

Inputs

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11
Q

The amount of goods produced and services provided within a period of time

A

Output

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12
Q

The basic inputs are broken down into one or more outputs. Often broken down materials are combined to be used in a process, recipe or formula to produce an output

A

Process manufacturing

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13
Q

Basic inputs are either combined to create the output or transformed into the output. The different parts that create the output can be easily touched, counted it sorted in the end product. You can tell how many windows are in a car

A

Assembly process

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14
Q

The process of scheduling resources in a manner that allows a company to make the most products in the smallest window of time

A

Production timing

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15
Q

A production process that uses long production runs lasting days, weeks, or months without equipment shutdowns; generally used for high-volume, low-variety products with standardized parts

A

Continuous processes

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16
Q

A production process that uses short production runs to make batches of different products; generally used for low-volume, high-variety products

A

intermittent processes

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17
Q

The placement of a production facility in which your goods or services will be produced

A

Localization

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18
Q

The factors that contribute to decisions about the localization of a product

A

Availability of production inputs
Marketing factors
Manufacturing environment
Local incentives

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19
Q

Availability of production inputs

A

Tech start-ups in silicon valley because there are so many coders already living there

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20
Q

How easy it is for customers to engage with the company based on proximity

A

Marketing factors

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21
Q

Being located near other production facilities can have greater efficiency

A

Manufacturing environment

22
Q

Businesses bring in money and jobs, so local governments incentivize production in their regions
Example: Georgia offered many incentives so Amazon would build its HQ2 there

A

Local Incentives

23
Q

A facility arrangement in which work flows according to the production process; all workers performing similar tasks are grouped together, and products pass from one workstation to another

A

Process layout

24
Q

A facility arrangement in which workstations or departments are arranged in a line with products moving along the line

A

product layout

25
Q

A facility arrangement in which the product stays in one place and workers and machinery move to it as needed

A

Fixed position layout

26
Q

Production technique that uses small, self-contained production units, each performing all or most of the tasks necessary to complete a manufacturing order

A

Cellular manufacturing

27
Q

The process of ensuring that all the resources necessary for production will be available at specific, strategic moments during the production process

A

Resource planning

28
Q

A list of the items and the amount of each required to make a given product

A

Bill of materials

29
Q

The process of buying production inputs from various sources

A

Purchasing/procurement

30
Q

A firm’s decision to make its own production materials or buy them from outside sources

A

Make-or-buy

31
Q

The purchase of items from an outside source rather than making them internally

A

outsourcing

32
Q

The supply of goods that a firm holds for use in production or for sale to customers

A

Inventory

33
Q

The determination of how much of each type of inventory a firm will keep on hand and the ordering, receiving, storing, and tracking of inventory

A

Inventory management

34
Q

The process of smoothing transitions along the supply chain so that a firm can satisfy its customers with quality goods and services

A

Supply chain management

35
Q

Setting out the workflow—the sequence of machines and operations through which the product progresses from start to finish

A

Routing

36
Q

Routing technique that uses simple icons to visually represent the flow of materials and information from producers through a factory to customers

A

Value stream mapping

37
Q

The aspect of production control that involves specifying and controlling the time required for each step in the production process

A

Scheduling

38
Q

Bar graphs plotted on a time line to show the relationship between scheduled and actual production times

A

Gantt Charts

39
Q

A scheduling tool that enables a manager to determine the critical path of activities for a project—the activities that will cause the entire project to fall behind schedule if they are not completed on time.

A

CPM critical path method

40
Q

A scheduling tool that is similar to the CPM method but assigns three time estimates for each activity (optimistic, most probable, and pessimistic); allows managers to anticipate delays and potential problems and schedule accordingly

A

PERT program evaluation and review technique

41
Q

Goods and services that meet customer expectations by providing reliable performance

A

Quality

42
Q

The process of creating quality standards, producing goods that meet them, and measuring finished goods and services against those standards

A

Quality Control

43
Q

holds each member of the production process, from supply chains to assembly lines, accountable for producing quality products and ensuring the needs of the customer are met

A

Quality management

44
Q

The use of quality principles in all aspects of a company’s production and operations

A

Total quality management (TQM)

45
Q

A commitment to constantly seek better ways of doing things to achieve greater efficiency and improve quality

A

Continuous improvement

46
Q

A quality-control process that relies on defining what needs to be done to ensure quality, measuring and analyzing production results statistically, and finding ways to improve and control quality. 3.4 or fewer defects per 1 million products

A

Six Sigma

47
Q

Streamlining production by eliminating steps in the production process that do not add benefits that customers want

A

Lean manufacturing

48
Q

A system in which materials arrive exactly when they are needed for production, rather than being stored on-site

A

(JIT) Just-in-time

49
Q

Acquiring raw materials and moving products from producers to industrial users and consumers

A

Logistics

50
Q

the longest path on the CPM diagram and the shortest timeframe that the project could be completed in

A

Critical path

Intro To Business (10 decks)

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