CHAPTER 5: STAFFING Flashcards
the management function that determines human resource needs, recruits, selects, trains, and develops human resources for jobs created by an organization.»
STAFFING
Staffing Procedure
- human resource planning
- recruitment
- selection
- induction and orientation
- training and development
- performance appraisal
- employment decisions (monetary rewards, trans·
fers, promotions and demotions) and - separations.
Activities involved in Human Resource Planning
- Forecasting
- Progrommjng
- Evaluation and control
an assessment of future
human resource needs in relation to the current
capabilities of the organization.
Forecasting
translating the
forecpsted human resource needs to personnel
objectives and goals.
Programming
refers to monitoring human resource action plans and
evaluating their success.
Evaluation and control
Methods of Forecasting
- Time series methods
- Explanatory, or causal models
- Monitoring methods
The three major types of explanatory models
a} regression models
b) econometric models
c) leading indicator
refers to attracting qualified persons to
apply for vacant positions in the ·company so that those who are best suited to serve the company may be selected.
Recruitment
Source of Applicants
- The organization’s current employees.
- Newspaper advertising.
- Schools.
- Referrals from employees
- Recruitment firms
- Competitors
refers to the act of choosing from those that
are available to the individuals most likely to succeed on the job.
Selection
Ways of Determining the Qualifications
of a Job Candidate
- Application blanks
- References
- Interviews
- Testing
provides information about a person’s characteristics such as age, marital status, address, edu·
cational background, experience, and special
interests.
Application blanks.
are those written by
previous employers, co-workers, teachers, club
officers, etc
References.
This involves an evaluation of the future
behavior or performance of an individual.
Testing.
Types of Tests
- Psychological tests
- Physical examination
Classification of psychological test
a) aptitude test
b) performance test
c) personality test
dl interest test
In ______, the new employee is provided with the
necessary information about the company.
induction
In ______, the new employee is introduced to
the immediate working environment and co-workers.
orientation
refers to the “learning that is provided in
order to improve performance on the present job.”
Training
two general types of training
- training programs for nonmanagers, and
- training and educational programs for executives.
4 methods of Training Program for Nonmanagers
- On-the-job training
- Vestibule school
- Apprenticeship program
- Special courses
where the trainer is placed
in an actual work situation under the direction
of his immediate supervisor, who acts as trainer.
On-the-job trainin
where the trainee is placed
in a situation almost exactly the same as the
workplace where machines, materials, and time
constraints are present.
Vestibule school
where a combination of on-the-job training and experiences with
classroom instruction in particular subjects are
provided to trainees.
Apprenticeship program
are those taken which provide more emphasis on education rather than training
Special course
3 Methods of Training Programs for Managers
- In-basket
- Management games
- Case studies
where the trainee is provided with
a set of notes, messages, telephone calls, letters,
and reports, all pertaining to a certain company
situation.
In-basket
is a training method
where “trainees are faced with a simuIated
situation and are required to make an ongoing
series of decisions about that situation
Management games
this method presents actual
situations in organizations and enable one to
examine successful and unsuccessful operations.
Case studies
The interpersonal competence of the manager may
be developed through any of these methods:
- Role-playing
- Behavior modeling
- Sensitivity training
- Tansactional analysis
In acquiring knowledge about the actual job the manaager is currently holding, the following methods are useful
- On-the-job experience
- Coaching
- Understudy
under this method, the manager is given assignments in a variety of departments
Position Rotation
this method is premised
on the idea that junior executtves must be
provided with means to prepare them. for ~g~er
management positions.
Multiple management
the measurement of employee performance.
Performance Appraisal
Ways of Appraising Performance
- Rating scale method
- Essay method
- Management by objectives method
- Assessment center method
- Checklist method
- Work standards method
- Ranking method
- Critical-incident method
where each trait or
characteristic to be rated is represented by a line
or scale on which the rater indicates the degree
to which the individual possesses the trait or
characteristic.
Rating scale method
where one is
evaluated by persons other than the immediate
superior.
Assessment center method
where the evaluator recalls and writes down specific (but critical) incidents that indicate the employee’s performance.
Critical-incident method
Employment Decisions
- Monetary rewards
- Promotion
- Transfer
- Demotion
_____ is either a voluntary or involuntary
termination of an employee.
Separation
______ is the last option that the management exercises when an employee’s performance is poor or when he/she committed on act
violating the company rules and regulations.
Involuntary separation (or termination)
