Chapter 5 - Real Estate Brokerage Operations Flashcards
T/F All active Florida real estate brokers are required to have an office and to register to office with the Department of Business and Profession Regulation (DBPR)
True
What is the broker’s primary office referred to as?
The principal office
Are sales associates permitted to open offices of their own?
No; they must be registered from and work out of an office maintained and registered in the name of their employer
T/F If a broker desires to conduct business from additional locations, the broker must register each additional location as a branch office and pay the appropriate registration fees.
True
Are registrations issued to branch offices transferable?
No
What is required of signs at real estate broker’s principal and branch offices?
Must be easily observed and read by anyone entering the office
Must contain the following information: trade name (if one is used), broker’s name, and the words “ Licensed Real Estate Broker” or “Lic. Real Estate Broker”
What is a blind advertisement and is it permitted?
An advertisement that provides only a post office box number, telephone number, and/or street address
It is not permitted
What is the federal law concerning telephone solicitations?
The Telephone Consumer Protection Act of 1991
What does The Telephone Consumer Protection Act of 1991 cover and exempt?
It covers both interstate and intrastate telemarketing calls
It exempts political solicitations, telephone surveys, and charitable solicitations
How much will violators of The Telephone Consumer Protection Act be fined for each illegal call?
Up to $11,000
T/F Florida has made its registry part of the National Do-Not-Call Registry.
True
How much will violators of Florida’s Telemarketing Act be fined for each illegal call?
$10,000
T/F FCC rules mandate that it is lawful to send unsolicited advertisements to a residential or business fax machine without the recipient’s prior express invitation or permission
False; it is unlawful
Sales associates who receive a binder deposit from a customer or principal must deliver it to their broker-employer when?
Immediately - no later than the end of the next business day
By when are broker’s required to place trust funds into their escrow account?
No later than the end of the third business day after their sales associate has received it
When does the first day of the three-business-day time period begin?
On the business day after the check is given to the brokerage
What is commingling funds?
The illegal practice of mixing a buyer’s, seller’s, tenant’s, or land-lord’s funds with the broker’s own money or of mixing escrow money with that broker’s personal funds or brokerage funds
Misappropriation of another’s property will expose the broker to:
Charges of conversion
What is conversion?
The unauthorized control or use of another person’s personal property
What is conflicting demands?
When the buyer and seller make demands regarding the disbursing of escrowed property that are inconsistent and cannot be resolved
What must the broker do if he receives conflicting demands on escrowed property?
The broker must notify the FREC, in writing, within 15 business days of receiving the conflicting demands unless specifically exempted
What are the four settlement procedures?
Mediation
Arbitration
Litigation
Escrow disbursement order
What is mediation?
An informal, nonadversarial process intended to reach a negotiated settlement; the process is nonbinding
What is arbitration?
A process whereby, with the consent of all parties to the dispute, the matter is submitted to a disinterested third party. Each side presents its case to a third party, who makes a binding judgement in favor of one side or the other
What is litigation?
If the disputing parties cannot agree, a disputing party may file a lawsuit so that the matter can be resolved in a court of law
What is escrow disbursement order (EDO)?
A determination of who is entitled to the disputed funds
T/F The Time-Share Act prohibits a real estate licensee from collecting an advance fee for the listing of a time-share unit
True
Any broker or sales associate who furnishes rental information to a prospective tenant for a fee must provide the prospective tenant with a contract or receipt that contains a provision for repayment under specified conditions. What must the contract state?
That if the prospective tenant does not obtain a rental, he is entitled to be repaid 75% of the fee paid if requested within 30 days of the contract/receipt date