Chapter 5 - Internal Control Systems Flashcards

1
Q

What is internal control?

A
  • Process designed to provide reasonable assurance regarding the achievement of objectives relating to operations, reporting and compliance
  • affected by board of directors, management and other personnel
  • Process rather than an end in itself
  • Needs people and what they do, rather than just policy and procedures
  • Cannot give 100% assurance, only reasonable assurance
  • Adaptable to all org’s
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2
Q

Three key focus areas of internal control

A
  1. Operational objectives – operational and financial performance goals + safeguarding assets against loss
  2. Reporting objectives – internal, external, financial and non-financial
  3. Compliance objectives – laws and regulations
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3
Q

COSO internal control - integrated framework (COSO Cube):

A
  1. Objectives:
    * Operations
    * Reporting
    * Compliance
  2. Components of internal control:
    * Control environment
    * Risk Assessment
    * Control activities
    * Info + communication
    * Monitoring activities
  3. Levels of org:
    * Function
    * Operational unit
    * Division
    * Entity level
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4
Q

Factors that support internal control:

A
  1. Organisational structure including responsibility centres
  2. Integrity and ethical values
  3. Corporate codes of ethics
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5
Q

How does responsibility centres work?

A
  • Managers are given objectives and degree of autonomy to achieve them
  • Managed by establishing performance measures to monitor managers performance
  • Poorly defined performance measures could be counter-productive
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6
Q

Types of responsibility centres:

A
  1. Cost centres:
    * Managers control costs only
    * Achieved by fixing inputs and requesting output to be maximised or fixing a set level of output and requesting costs to be minimised
    * Cost centres could achieve targets by reducing quality, but would not be goal congruent
    * Non-financial controls could include introducing efficiencies in way labour is used
  2. Profit centres:
    * Managers control revenues and costs
    * Grants more discretion over how profit is maximised or targets achieved (either by reducing costs or increasing revenues)
    * Managers have little autonomy over available resources
  3. Investment centres:
    * Managers control revenues, costs and investment
    * Managers accountable for overall performance using whatever funds allocated
    * Assessment using specific targets such as return on investment to provide good incentive
    * Non-financial controls could include introducing technology and considering trade-off between investment and operational return
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7
Q

Fundamental principles:

A

Professional behaviour
Integrity – truthful and honest in all situations
Professional competence and due care
Confidentiality
Objectivity – freedom form bias or discrimination

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8
Q

Ethical threats:

A
Management responsibility – making management decisions but also being responsible for reviewing them
Advocacy 
Self-review
Self-interest
Intimidation
Familiarity
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9
Q

Why are corporate codes of ethics used?

A

Used to make statement about how org manages risks such as legal and regulatory requirements as well as moral obligations

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10
Q

Responsibility of board according to the COSO Internal Control - Integrated framework:

A
  • Board is responsible for having an effective system of internal control which senior management operates on their behalf
  • Board will be supported by internal and external auditors
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11
Q

What is the responsibilities of the risk management group?

A
  • Building on overall strategy and framework prescribed by the board and risk committee
  • Prescribe methods of risk management
  • Concentrate on risk responses and monitor risk management
  • Report to risk committee and will receive reports from line managers and employees
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12
Q

Responsibilities of internal and external auditors:

A
  • External auditors = concerned with risks that have most impact on figures show in financial accounts
  • Internal auditors = more flexible, approach will depend on their focus on controls that are being operated or overall risk management process
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13
Q

Responsibilities of line managers:

A
  • Carry out detailed risk management functions
  • Communicating risk management policies to staff
  • Preparing reports
  • Set a good example
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14
Q

Responsibilities of staff:

A
  • Follow risk management procedures

* Report any concerns relating to risk, failures of existing control measures and variances in budgets and forecasts

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15
Q

What is Management accounting?

A

Process used for decision making, problem-solving, forward planning. Profit measurement, inventory valuation and performance measurement

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16
Q

What is Strategic Management accounting?

A
  • Provides management accounting info on business and competitive environment in which it operates
  • Collection of competitor info and external info
  • Exploitation of cost reduction opportunities
  • Focus on continuous improvements and non-financial performance
  • Matching accounting practices to org’s position and expectations
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17
Q

Managerial + operational control info:

A

Managerial control info:
* Embraces entire business unit
* Quantitative and expressed in financial terms
* Reported regularly from tactical perspective (weekly/ monthly)
Operational control info:
* Daily info
* Detail reported will vary depending on operational requirement
* Usually quantitative non-financial terms (units, hours or kg’s)

18
Q

Budgeting as internal control:

A
  • Allows individual areas of business to demonstrate accountability
  • Encourage goal congruent behaviour
19
Q

Transfer pricing for internal control:

A
  • Used where divisions each have own performance targets and they require appropriate methods of recording inter-company transfers
  • Transaction price economics (costs involved with negotiation, administration and other opportunity costs) is used to calculate transfer prices
  • Could lead to dysfunctional behaviour
20
Q

Advantages and disadvantages of costing systems:

A
Advantages:
* Manages costs in high volume production markets
* Identifies fixed costs
* Allocated costs to activities (ABC)	
Disadvantages:
* Attempts to manage uncontrollable costs
* Ignores value streams
* Imprecise overhead valuations
* Rewards excess production
* No incentive to improve
21
Q

Advantage and disadvantage of performance management:

A

Advantage:
* Use of various reward systems aids accountability
Disadvantage:
* Inappropriate measures – e.g. bulk-buying to reduce adverse cost variances ignores sales and profit implications

22
Q

Advantages and disadvantages of capital investment appraisal:

A

Advantage:
* Straightforward techniques for matching costs and revenues with timescales
Disadvantages:
* Cost of capital is difficult to estimate
* Assumptions are often too broad
* Ignores non-financial factors

23
Q

What is JIT and backflush accounting

A
  • System of continuous improvement where demand pulls production
  • Reports costs in a simplified way to aid efficiency
24
Q

What is throughput accounting?

A
  • In the short-term, all costs except for materials are treated as fixed
  • Inventory should not be created
  • Valuing products using material costs only and profitability is determined by sales, not production
  • Requires attention to bottlenecks
25
Q

What is Lean management accounting?

A
  • Emphasis on continuous improvement and eliminating waste and unnecessary costs
  • Eliminating all activities that do not add value
26
Q

What is Life cycle costing?

A
  • Accumulates all relevant costs and revenues across products whole life cycle
  • Manage costs considered primarily during development, not production
27
Q

What is Target costing?

A
  • Set a target price that customers are willing to pay, deduct a required rate of return to arrive at the target cost the product should not exceed
  • Market focused and drives efficiencies
  • Difficult to predict realistic sales prices, market behaviour and production volumes
28
Q

What is Kaizen?

A
  • Continuous improvement in all aspects of an entity’s performance on every level
  • Management to identify incremental improvements to reduce costs
29
Q

What is Economic value added?

A
  • Calculates operating profit less an imputed charge for capital employed
  • Focuses on long-term shareholder wealth
  • May direct managers to reject projects which require large initial investments and deliver low EVA measures
30
Q

Non-financial information to use in performance measures:

A
  1. Sales budgets = Volumes sold, volumes returned, market segmentation and product mix sold
  2. Variance analysis = Actual activity vs. budget, no of staff employed vs. budget, quality of output and reject rates
  3. Investment appraisal = Timescales, assumptions on market behaviour, changes in legislation and forecasting optimism
31
Q

The balanced scorecard:

A
  1. Financial perspective:
    * Survive – cash flow
    * Succeed – monthly sales growth
    * Prosper – increased market share
  2. Customer perspective:
    * New products - % sales from new products
    * Responsive supply – on-time delivery
    * Preferred supplier – share of key accounts purchases
  3. Internal business perspective:
    * Technology capability – manufacturing configuration vs. competition
    * Manufacturing excellence – cycle time, unit cost, yield
    * Design productivity – silicone efficiency
  4. Innovation and learning perspective:
    * Technology leadership – time to develop next generation of products
    * Manufacturing learning – process time to maturity
    * Product focus - % of products that equal 80% of sales
32
Q

Risks of performance measurements:

A
  • May be too short-term and too focused on financial measures
  • Created too long after an event to be of use to an org that may have already lost customers due to poor-quality outputs and changes in market dynamics
33
Q

Performance measurements in not for profit org’s:

A
  1. Economy:
    * Obtaining suitable inputs at the lowest cost relative to the quality supplied
  2. Efficiency:
    * Process working as expected with minimal waste or downtime
    * Maximising the output achieved from inputs available
  3. Effectiveness:
    Achieving org’s goals
34
Q

Performance measurement for service organisations: (FIRE FC)

A
  • Flexibility
  • Innovation
  • Resource utilisation
  • Excellence (quality)
  • Financial performance
  • Competitive performance
35
Q

What is Total quality management:

A

Applies zero defects philosophy to all resources and relationships within org as a means of developing a sustainable culture of continuous improvement that focuses on meeting customers’ expectations

36
Q

What are the characteristics of TQM?

A
  • Only thing that matters is the customer
  • Quality relates to all customer-supplier relationships
  • Cause of defects should be prevented in the first place
  • Employees must be personally responsible for defect-free production/ service
  • Any level of defects must be unacceptable
  • Try obsessively to get things right the first time
  • Quality certification programmes should be introduced
  • Cost of poor quality should be emphasised – good quality generates savings
37
Q

Costs of quality:

A
  • Conformance costs = prevent problems + appraise quality
  • Non-conformance costs = internal failures such as waste + external failures selling faulty goods
  • Emphasis should be on minimising or eliminating non-conformance costs
38
Q

Project controls - project development:

A

Collecting ideas:
* Gathering environmental info, staff suggestion schemes, innovation committee, innovation targets

Suitability and feasibility of the project:

  • Analysis of the project vs. strategic direction (SWOT)
  • Analysis of resource requirements (feasibility)
39
Q

Project controls - Project Analysis:

A

Acceptability of the project:

  • Financial analysis of return (NPV etc.)
  • Analysis of risk and uncertainty (sensitivity analysis etc.)
  • Analysis of real options
  • Analysis of intangible benefits
  • Impact on stakeholders (e.g. staff)
40
Q

Project control

A

Implementing and monitoring the project:

  • Project committee
  • Time and cost targets
  • Post completion audit – did the project achieve its aims?
41
Q

Post completion audit:

A
  • Should be independent
  • Carried out during the project life
  • Used to learn from mistakes
  • Should ensure that the original project forecasts were not wildly optimistic
  • Danger of creating blame culture
42
Q

Post completion review:

A

Focused on results/outcomes of project and establishes whether objectives and target performance criteria have been met