Chapter 5: Design Thinking Flashcards
What is Design Thinking?
- Identify Needs
- Create Solutions
- Test Solutions to make them better
What are the five skills of designers?
- Observation
- Listening (active listening)
- Emotional Intelligence
- Problem Framing
- Problem Solving (create solutions)
3 Components of human-centered Design Thinking
- Desirability
What do people need? - Feasibility
Can it be done? - Viability
Can we make money doing it?
What is the human centered approach based on?
- Think about what people need
- Explore how people behave
- Ask what they think
- Empathize with how people feel
What does design thinking require?
Empathy: Ability to understand the circumstances, intentions, thoughts, feelings, and needs of others.
What does design thinking look at?
The emotional and functional side of problems
What are the 5 phases of the Design-Thinking process?
- Empathize
- Define
- Ideate
- Prototype
- Test
Describe the “Empathize” phase of the design thinking process
Put yourself in other’s shoes
- See the world through other people
- Observe people in their environments
- Discover their latent needs
Describe the “Define” phase of the design thinking process
Identify problems encountered by users and solutions
Describe the “Ideate” phase of the design thinking process
Brainstorm creative solutions
Generating + developing new ideas to address latent needs based on observations made during empathy phase and insights in define phase
Describe the “Prototype” phase of the design thinking process
Ideas transformed into prototypes
Describe the “Test” phase of the design thinking process
Evidence new product can/can’t work
What are the techniques of design thinking?
- Observation
- Insight
- Interviewing
