Chapter 5 - CSR Flashcards

1
Q

What is CSR?

A

Corporate Social Responsibility (CSR) is a business approach that contributes to sustainable development by delivering economic, social, and environmental benefits for all stakeholders. It involves voluntary initiatives that go beyond legal compliance and engage in actions that address social and environmental challenges while meeting business objectives.

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2
Q

Explain the scope of CSR.

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SCOPE OF CSR
* Environmental Sustainability: This includes initiatives to reduce carbon emissions, minimize waste, conserve energy and water, and protect biodiversity. Companies may implement sustainable practices in their operations, supply chain, and product design to reduce their environmental footprint.
* Ethical Labor Practices: CSR involves ensuring fair labor practices throughout the supply chain. This includes providing safe working conditions, fair wages, and opportunities for professional development. Companies may also prohibit the use of child labor and forced labor.
* Community Development: CSR initiatives aim to improve the quality of life in communities where companies operate. This can include supporting education, healthcare, infrastructure development, and access to clean water and sanitation. Companies may also engage in philanthropic activities, such as donating to local charities or sponsoring community events.
* Corporate Governance: Good corporate governance is an essential aspect of CSR. This includes transparent and ethical business practices, effective risk management, and accountability to stakeholders. Companies with strong governance structures are better able to create long-term value for shareholders and society.
* Human Rights: CSR involves respecting and promoting human rights within the company’s sphere of influence. This includes ensuring equal opportunities for all employees, respecting the rights of indigenous peoples and marginalized communities, and avoiding complicity in human rights abuses.
* Supply Chain Management: Companies are increasingly responsible for the actions of their suppliers. CSR involves ensuring that suppliers adhere to ethical and environmental standards. This may include conducting audits, providing training, and incentivizing suppliers to improve their practices.
* Transparency and Reporting: CSR also involves transparency in reporting on social and environmental performance. Companies are expected to disclose relevant information to stakeholders, including investors, customers, employees, and the public, about their CSR initiatives and their impact.
Stakeholder Engagement: Effective CSR requires engaging with stakeholders to understand their concerns and incorporate their feedback into decision-making. This can help build trust and credibility with stakeholders and ensure that CSR initiatives are aligned with their needs and expectations.

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3
Q

Define Corporate Philanthropy.

A

CORPORATE PHILANTHROPY refers to the practice of corporations and businesses donating money, goods, or services to charitable causes. It is a form of corporate social responsibility (CSR) that aims to positively impact society and communities. Corporate philanthropy can take many forms, including donations to nonprofit organizations, sponsorship of events, employee volunteer programs, and in-kind donations.

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4
Q

Explain the role of HR professionals in CSR.

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ROLE OF HR PROFESSIONALS IN CSR
HR professionals play a crucial role in driving and implementing corporate social responsibility (CSR) initiatives within organizations. They are responsible for aligning CSR objectives with the company’s overall strategy and ensuring its integration into the HR functions and practices. Here are some key roles of HR professionals in CSR:
* Strategy Development: HR professionals collaborate with senior management to develop a CSR strategy that aligns with the company’s mission, values, and overall business objectives. They identify areas where the organization can make a positive social and environmental impact and integrate CSR goals into the company’s HR strategy.
* Policy Development: HR professionals are responsible for developing and implementing policies that promote ethical practices, diversity and inclusion, and sustainable work environments. They ensure that CSR principles are embedded in HR policies related to recruitment, employee development, compensation and benefits, and employee engagement.
* Employee Engagement: HR professionals drive employee engagement initiatives related to CSR. They create awareness and educate employees about the company’s CSR goals and initiatives, encouraging their participation and involvement. HR can organize volunteer programs, sustainability campaigns, and community engagement activities to foster a sense of purpose and social responsibility among employees.
* Training and Development: HR professionals facilitate training programs to educate employees about CSR principles, sustainability practices, and ethical conduct. They provide resources and training to empower employees to integrate CSR into their daily work activities and decision-making processes.
* Stakeholder Management: HR professionals often act as a liaison between the organization and its stakeholders, including employees, suppliers, customers, and communities. They ensure effective communication and collaboration with stakeholders, addressing their concerns, and incorporating their feedback into CSR initiatives.
* Reporting and Compliance: HR professionals play a role in collecting and analyzing data related to CSR performance and outcomes. They collaborate with other departments to ensure accurate reporting and compliance with relevant CSR regulations and standards. HR also assists in preparing CSR reports and disclosures to demonstrate the organization’s commitment to transparency and accountability.

  • Supplier and Vendor Relationships: HR professionals work closely with procurement and supply chain departments to evaluate and engage with suppliers and vendors who adhere to ethical and sustainable practices. They ensure that the organization’s supply chain aligns with CSR objectives and principles.
  • Continuous Improvement: HR professionals contribute to the continuous improvement of CSR initiatives within the organization. They monitor and evaluate the effectiveness of CSR programs, assess the impact on stakeholders, and identify areas for improvement. HR can conduct regular audits and assessments to ensure that CSR practices are aligned with evolving societal expectations and best practices.

Overall, HR professionals play a vital role in embedding CSR into the organizational culture, engaging employees, and driving sustainable and responsible business practices. They facilitate the integration of CSR principles throughout the employee lifecycle and contribute to the organization’s overall social and environmental impact.

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5
Q

Define the Consumer Protection Law.

A

CONSUMER PROTECTION LAW is a set of laws and regulations that aim to protect consumers from unfair practices by businesses and ensure fair competition in the marketplace. These laws typically cover a wide range of issues, including product safety, advertising and marketing practices, pricing and billing practices, and consumer rights.
One of the key aspects of consumer protection law is that it provides consumers with certain rights, such as the right to receive accurate information about products and services, the right to a fair and transparent contract, and the right to seek compensation for damages caused by defective products or services.

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6
Q

Define Corporate Responsibility and explain the difference between Consumer Protection Law and Corporate Responsibility.

A

CORPORATE RESPONSIBILITY, on the other hand, refers to the idea that businesses have a responsibility to not only their shareholders but also to society at large. This includes being environmentally sustainable, treating employees fairly, and engaging in ethical business practices.
There is a clear overlap between consumer protection law and corporate responsibility, as both are concerned with ensuring that businesses act responsibly and ethically. For example, a business that engages in deceptive advertising practices would violate consumer protection laws and would also be seen as failing in its corporate responsibility to be honest and transparent with its customers.
Overall, consumer protection law and corporate responsibility are both important aspects of ensuring that businesses operate in a way that is fair, ethical, and beneficial to society as a whole.

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7
Q

ISO 14000 and 14001

A

THE GLOBAL RECOGNITION OF CORPORATE SOCIAL RESPONSIBILITY (CSR) standards is essential for businesses seeking to demonstrate their commitment to sustainable and ethical practices. Two key standards in this area are ISO 14000 and the AA1000 Series.

ISO 14000: The ISO 14000 family of standards focuses on environmental management. It provides practical tools for organizations looking to manage their environmental responsibilities. The standards are designed to help organizations improve their environmental performance through more efficient use of resources and reduction of waste. The ISO 14000 series includes standards such as ISO 14001, which specifies the requirements for an environmental management system (EMS).
o ISO 14001: This is the most well-known standard in the ISO 14000 series. It sets out the criteria for an environmental management system and can be certified. The standard helps organizations improve their environmental performance through more efficient use of resources and reduction of waste, gaining a competitive advantage and the trust of stakeholders.

 AA1000 Series: The AA1000 Series is a set of standards and guidelines developed by Account Ability, an international organization promoting accountability, sustainability, and stakeholder engagement.

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8
Q

What is Sustainable Development?

A

Sustainable development is a concept that emphasizes meeting the needs of the present without compromising the ability of future generations to meet their own needs. It involves balancing economic, social, and environmental considerations to ensure that development is sustainable in the long term.

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9
Q

State the key aspects of Sustainable Development.

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  • Environmental Protection: This involves protecting natural resources and ecosystems, reducing pollution and waste, and promoting sustainable practices in industries such as agriculture, forestry, and fisheries.
  • Social Equity: This involves ensuring that development benefits all members of society, including marginalized and vulnerable groups, and promoting social inclusion and equality.
  • Economic Development: This involves promoting economic growth and prosperity in a way that is sustainable and inclusive, taking into account the needs of future generations.
  • Governance and Institutions: This involves ensuring good governance and strong institutions that can support sustainable development goals and initiatives.

CSR and sustainable development are closely linked, as CSR activities can contribute to sustainable development goals by promoting environmental sustainability, social equity, and economic development. By integrating CSR into their operations, businesses can help advance sustainable development objectives and contribute to a more sustainable and equitable world.

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