Chapter 5 Flashcards
Motivation
What is motivation?
Why we do the things we do
Direction
Where efforts are channeled or what the individual is doing
Intensity
How hard a person tries or the amount of effort invested in the activity
Persistence
How long the effort is maintained
Extrinsic Motivation
Motivation to do something in order to receive external rewards (money, recognition, status etc.)
Intrinsic motivation
Motivation to do something for rewards that come from doing the thing itself (think of the state of flow)
Performance Equation
Performance = Motivation * Ability * Opportunity (P = M*A*O)
Content theories of motivation
the theories that focus on internal factors that influence employee motivation
Process theories of motivation
The theories that explain the process by which internal and situational factors influence employee motivation
Why are there many theories of motivation?
Behavior is complex - Different people are motivated by different things.
Maslow’s Hierarchy of needs
BOTTOM –> TOP
Physiological - food, water shelter
Safety - Being safe from harm
Love - Desire to love and be loved (affection/belonging)
Esteem - Need for reputation
Self Actualization - Becoming the best one is capable of
Herzberg’s motivator-hygiene theory
Hygiene factors lead to job dissatisfaction
Motivating factors lead to job satisfaction
What do hygiene factors include?
Company policy, salary, working conditions
What do motivating factors consist of?
Achievement, recognition, responsibility etc
McClelland’s Acquired Needs Theory
Need for Achievement - Desire to overcome obstacles
Need for Affiliation- Desire to maintain relationships
Need for Power - Desire to coach and influence others