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Business Ethics > Chapter 5 > Flashcards

Chapter 5 Flashcards

1
Q

What is ethical leadership

A

Appropriate conduct - actions and relationships

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2
Q

What are the principles of ethical power (transformational leadership)

A
  1. Purpose
  2. Perspective
  3. Patience
  4. Persistence
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3
Q

transformational

A

long term

deontological

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4
Q

transactional

A

teleological
regimented activities
rewards

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5
Q

promote ethical leadership

A

2-way communication, reinforcement, decision making

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6
Q

reconcile ethical values

A

transformational vs transactional
transformational: organic, interdependent view external events, social obligations

 transactional: independent view external events, individual obligations
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7
Q

moral person/mgr

A

Hypocritical: destroy traits of moral person, says be ethical and is unethical

Inconsistent: strong ethical, does not xfer value to others, inconsistent or contradictory

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8
Q

Corporate governance

A

system directed and controlled

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9
Q

BOD (board of directors)

A
  1. diverse background
  2. represent stockholders (inside- has financial ties to firm/outside - no financial ties to firm)
  3. Agency theory - mgrs are agents make decision to benefit them
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10
Q

Core ethical values

A

honesty, integrity, loyalty, responsibility, fairness, citizenship

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11
Q

strategic planning

A

future actions to achieve short/long term goals

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12
Q

5 questions to ask before final decision BRCTM

A
  1. BOTHERING - Why bothering me?
  2. RESPONSIBILITY - Is it my responsibility?
  3. CONCERN - What is the ethical concern?
  4. THINK - What do others think?
  5. MIRROR - True to myself?
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13
Q

Mirror test

A

does it fit companys values? or my own values?

look in mirror made right choice

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14
Q

How to Address Ethical Crisis and Disaster Recovery

A

Typology dimensions:

  1. Issue internal/external
  2. Frequency normal/abnormal
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15
Q

Three levels Corporate Culture (p114) AVA

A
  1. ARTIFACTS - seen/heard within firm
  2. VALUES - acceptable/not acceptable
  3. ASSUMPTIONS- agreed starting point for decision making
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16
Q

How to change Ethical Values (3 stages) - p115 UMR

A

Stage 1: Unfreezing (unfreeze beliefs)
Stage 2: Moving (top mgmt ensures what is acceptable /unacceptable)
Stage 3: Refreezing (reinforce commitment to support ethical behavior)

17
Q

Formalizing culture of ethics p116

A
  1. mission statement
  2. Develop guidelines
  3. Establish channel for employees
18
Q

Corruption

A

abuse of power

19
Q

Types of corruption (p121) - PGI

A

PGI
PETTY: bribe
GRAND: infrastructure
INFLUENCE PEDDLING: campaign contributions

20
Q

Rationalize unethical behavior (p130-131) - TEF

A

(TEF)

  • Transparency
  • Effect
  • Fairness
21
Q

Interactionist model (p131-132) *Individual and Situational EFL

A
  • ego strength: conviction
  • field dependence: resolve situation
  • locus of control: how much control he/she has
22
Q

Ethical decision and moral intensity (p133) TPC

A

TPC

  • Temporal immediacy: decision and consequence
  • proximity: closeness
  • concentration of effect: # of ppl impacted
23
Q

Triangle Shirtwaist Factory Fire (p126-127)

A

NYC building fire caused by unsafe work environment

Passed National Labor regulations Act or Wagner Act 1935

24
Q

Role of emotions in moral decision making (3 categories) -p129 - RCC

A

Moral luck (RCC)

  1. Resultant: perform same task but has diff outcomes
  2. Circumstantial: opportunity demonstrate values
  3. Constitutive: based on background, family, experiences
25
Q

Natural Environment -TYPOLOGIES (EBEE)

A

EBEE

  1. Eco-efficiency (focus productivity)
  2. Beyond compliance (demonstrate practice)
  3. Eco-Branding (use pro-active commitment)
  4. Environmental cost (innovation enable cost production)
26
Q

Voluntary Compliance (p155)

A

natural environment, leads to establish environmental compliance

27
Q

Compliance elements (p155) - SPITC

A

(SPITC)

  • standards (internal/external)
  • publicize
  • implement, focus systems
  • targets and reports
  • commitment
28
Q

What it means to be green? (p155)

A
  • choices, some simple /complex

- example: product pkg

29
Q

theft (reasons) p139 SOAP

A

(SOAP)

  • social
  • opportunity
  • attitude
  • pressure
30
Q

theft (response) PMD

A

PMD

  • prevention
  • monitor
  • discipline
31
Q

Natural environment as a competitive advantage (p152)

A
  • market goods, eco friendly

- increased efficiency, reduce waste

32
Q

Employees as environmental stakeholders (p157)

A
  • employees key source of environmental initiatives

examples: reuse, recycle

33
Q

Sustainability economic countries (p161-162) DES

A

Countries classified on economic development

  1. DEVELOPED (US, UK, Australia)
  2. EMERGING (China, Nigeria)
  3. SURVIVAL (Madagascar, Entrea)

Sustainability varies by economy

34
Q

Climate change risks (p165-166) RRSLP

A

(RRSLP)regulatory, reputational, supply chain, litigation, physical

Business Ethics (1 decks)

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