Chapter 5 Flashcards
What is ethical leadership
Appropriate conduct - actions and relationships
What are the principles of ethical power (transformational leadership)
- Purpose
- Perspective
- Patience
- Persistence
transformational
long term
deontological
transactional
teleological
regimented activities
rewards
promote ethical leadership
2-way communication, reinforcement, decision making
reconcile ethical values
transformational vs transactional
transformational: organic, interdependent view external events, social obligations
transactional: independent view external events, individual obligations
moral person/mgr
Hypocritical: destroy traits of moral person, says be ethical and is unethical
Inconsistent: strong ethical, does not xfer value to others, inconsistent or contradictory
Corporate governance
system directed and controlled
BOD (board of directors)
- diverse background
- represent stockholders (inside- has financial ties to firm/outside - no financial ties to firm)
- Agency theory - mgrs are agents make decision to benefit them
Core ethical values
honesty, integrity, loyalty, responsibility, fairness, citizenship
strategic planning
future actions to achieve short/long term goals
5 questions to ask before final decision BRCTM
- BOTHERING - Why bothering me?
- RESPONSIBILITY - Is it my responsibility?
- CONCERN - What is the ethical concern?
- THINK - What do others think?
- MIRROR - True to myself?
Mirror test
does it fit companys values? or my own values?
look in mirror made right choice
How to Address Ethical Crisis and Disaster Recovery
Typology dimensions:
- Issue internal/external
- Frequency normal/abnormal
Three levels Corporate Culture (p114) AVA
- ARTIFACTS - seen/heard within firm
- VALUES - acceptable/not acceptable
- ASSUMPTIONS- agreed starting point for decision making
How to change Ethical Values (3 stages) - p115 UMR
Stage 1: Unfreezing (unfreeze beliefs)
Stage 2: Moving (top mgmt ensures what is acceptable /unacceptable)
Stage 3: Refreezing (reinforce commitment to support ethical behavior)
Formalizing culture of ethics p116
- mission statement
- Develop guidelines
- Establish channel for employees
Corruption
abuse of power
Types of corruption (p121) - PGI
PGI
PETTY: bribe
GRAND: infrastructure
INFLUENCE PEDDLING: campaign contributions
Rationalize unethical behavior (p130-131) - TEF
(TEF)
- Transparency
- Effect
- Fairness
Interactionist model (p131-132) *Individual and Situational EFL
- ego strength: conviction
- field dependence: resolve situation
- locus of control: how much control he/she has
Ethical decision and moral intensity (p133) TPC
TPC
- Temporal immediacy: decision and consequence
- proximity: closeness
- concentration of effect: # of ppl impacted
Triangle Shirtwaist Factory Fire (p126-127)
NYC building fire caused by unsafe work environment
Passed National Labor regulations Act or Wagner Act 1935
Role of emotions in moral decision making (3 categories) -p129 - RCC
Moral luck (RCC)
- Resultant: perform same task but has diff outcomes
- Circumstantial: opportunity demonstrate values
- Constitutive: based on background, family, experiences