chapter 5-6 Flashcards

management and leadership, starting managing your own buisness

1
Q

angel investors

A

Individual investors or groups of experienced investors who provide financing for start-up businesses by investing their own funds.

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2
Q

business plan

A

A formal written statement that describes in detail the idea for a new business and how it will be carried out; includes a general description of the company, the qualifications of the owner(s), a description of the product or service, an analysis of the market, and a financial plan.

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3
Q

debt

A

A form of business financing consisting of borrowed funds that must be repaid with interest over a stated time period.

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4
Q

entrepreneurs

A

People with vision, drive, and creativity who are willing to take the risk of starting and managing a business to make a profit, or greatly changing the scope and direction of an existing firm.

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5
Q

equity

A

A form of business financing consisting of funds raised through the sale of stock (i.e., ownership) in a business.

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6
Q

intrapreneurs

A

Entrepreneurs who apply their creativity, vision, and risk-taking within a large corporation, rather than starting a company of their own.

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7
Q

small business

A

A business with under 500 employees that is independently managed, is owned by an individual or a small group of investors, is based locally, and is not a dominant company in its industry.

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8
Q

Small Business Administration (SBA)

A

A government agency that speaks on behalf of small business; specifically it helps people start and manage small businesses, advises them in the areas of finance and management, and helps them win federal contracts.

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9
Q

Small Business Investment Company (SBIC)

A

Privately owned and managed investment companies that are licensed by the Small Business Administration and provide long-term financing for small businesses.

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10
Q

venture capital

A

Financing obtained from venture capitalists, investment firms that specialize in financing small, high-growth companies and receive an ownership interest and a voice in management in return for their money.

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11
Q

autocratic leaders

A

Directive leaders who prefer to make decisions and solve problems on their own with little input from subordinates

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12
Q

coercive power

A

Power that is derived from an individual’s ability to threaten negative outcomes.

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13
Q

conceptual skills

A

A manager’s ability to view the organization as a whole, understand how the various parts are interdependent, and assess how the organization relates to its external environment.

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14
Q

consensual leaders

A

Leaders who encourage discussion about issues and then require that all parties involved agree to the final decision.

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15
Q

consultative leaders

A

Leaders who confer with subordinates before making a decision but who retain the final decision-making authority.

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16
Q

contingency plans

A

Plans that identify alternative courses of action for very unusual or crisis situations; typically stipulate the chain of command, standard operating procedures, and communication channels the organization will use during an emergency.

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17
Q

controlling

A

The process of assessing the organization’s progress toward accomplishing its goals; includes monitoring the implementation of a plan and correcting deviations from the plan.

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18
Q

corporate culture

A

The set of attitudes, values, and standards that distinguishes one organization from another.

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19
Q

decisional roles

A

A manager’s activities as an entrepreneur, resource allocator, conflict resolver, or negotiator.

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20
Q

democratic leader

A

Leaders who solicit input from all members of the group and then allow the members to make the final decision through a vote.

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21
Q

effectiveness

A

The ability to produce the desired result or good.

22
Q

efficiency

A

Using the least amount of resources to accomplish the organization’s goals.

23
Q

empowerment

A

The process of giving employees increased autonomy and discretion to make decisions, as well as control over the resources needed to implement those decisions.

24
Q

expert power

A

Power that is derived from an individual’s extensive knowledge in one or more areas.

25
Q

free-rein (laissez-faire) leadership

A

A leadership style in which the leader turns over all authority and control to subordinates.

26
Q

global management skills

A

A manager’s ability to operate in diverse cultural environments.

27
Q

human relations skills

A

A manager’s interpersonal skills that are used to accomplish goals through the use of human resources.

28
Q

informational roles

A

A manager’s activities as an information gatherer, an information disseminator, or a spokesperson for the company.

29
Q

interpersonal roles

A

A manager’s activities as a figurehead, company leader, or liaison.

30
Q

leadership

A

The process of guiding and motivating others toward the achievement of organizational goals.

30
Q

leadership style

A

The relatively consistent way that individuals in leadership positions attempt to influence the behavior of others.

31
Q

legitimate power

A

Power that is derived from an individual’s position in an organization.

31
Q

management

A

The process of guiding the development, maintenance, and allocation of resources to attain organizational goals.

31
Q

mission

A

An organization’s purpose and reason for existing; its long-term goals.

32
Q

mission statement

A

A formal document that states an organization’s purpose and reason for existing and describes its basic philosophy.

32
Q

nonprogrammed decisions

A

Responses to infrequent, unforeseen, or very unusual problems and opportunities where the manager does not have a precedent to follow in decision-making.

33
Q

operational planning

A

The process of creating specific standards, methods, policies, and procedures that are used in specific functional areas of the organization; helps guide and control the implementation of tactical plans.

34
Q

organizing

A

The process of coordinating and allocating a firm’s resources in order to carry out its plans.

35
Q

participative leaders

A

Leaders who share decision-making with group members and encourage discussion of issues and alternatives; includes democratic, consensual, and consultative styles.

36
Q

participative leaders

A

Leaders who share decision-making with group members and encourage discussion of issues and alternatives; includes democratic, consensual, and consultative styles.

37
Q

planning

A

The process of deciding what needs to be done to achieve organizational objectives; identifying when and how it will be done; and determining who should do it.

38
Q

power

A

The ability to influence others to behave in a particular way.

39
Q

programmed decisions

A

Decisions made in response to frequently occurring routine situations.

40
Q

referent power

A

Power that is derived from an individual’s personal charisma and the respect and/or admiration the individual inspires.

41
Q

reward power

A

Power that is derived from an individual’s personal charisma and the respect and/or admiration the individual inspires.

42
Q

reward power

A

Power that is derived from an individual’s control over rewards.

43
Q

situational leadership

A

Selecting a leadership style based on the maturity and competency level of those who will complete the task.

44
Q

strategic planning

A

The process of creating long-range (one to five years), broad goals for the organization and determining what resources will be needed to accomplish those goals.

45
Q

supervisory (first-line) management

A

Managers who design and carry out operation plans for the ongoing daily activities of the firm.

46
Q

tactical planning

A

The process of beginning to implement a strategic plan by addressing issues of coordination and allocating resources to different parts of the organization; has a shorter time frame (less than one year) and more specific objectives than strategic planning.

47
Q

technical skills

A

A manager’s specialized areas of knowledge and expertise, as well as the ability to apply that knowledge.

48
Q

top management

A

The highest level of managers; includes CEOs, presidents, and vice presidents, who develop strategic plans.