Chapter 5 Flashcards
What can profoundly affect management style and overall business systems?
The lack of empathy can create ________
Culture
Barriers
Having awareness of ones own culture and SRC is known as ___________
Adaptation
List imperative…..
Check
What is the idea that if one works hard they will get to where they want to be?
Master of Destiny
In U.S. We work for company while other countries work for family is called ___________
Independent enterprise
In the U.S. if we work hard, we will be promoted is called ____________
Merit
Decisions based on ______________ are decisions based on profits
Objective analysis
Master of Destiny, Independent enterprise, merit, decisions based on objective analysis, wide share in decision making, never-ending quest for improvement, competition is crucial for efficiency are all part of _____________________
American Management Style
What are the influences of the authority structure of business?
Give 2 examples of each.
High PDI countries and low PDI countries
High: Mexico, Malaysia
Low: Denmark, Israel
List the three typical authority patterns:
1) Top-level management decisions
2) Decentralized decisions
3) Committee or group decisions
What are the four management objectives and aspirations?
1) Security
2) Personal life
3) Affiliation and social acceptance
4) Power and achievement
What are the two communication styles?
1) Face-to-face
2) Internet
In face-to-face communication, what does a high context culture put emphasis on? What does a low context culture put emphasis on?
High: how, who, and when
Low: actual message
What are some problems with internet communication?
Web site content (78% in english)
Country-specific web sites
Issues with symbols, icons, and colors
Email not preferred in high context cultures
Americans are much more __________ compared to countries with higher PDI (Power Distance Index)
Informal
What are the two most common mistakes made by Americans in the Middle East?
Haste and impatience
List the differences in Monochronic time and Polychronic time.
Mono: dominant in low context cultures, tend to concentrate on one thing at a time, divide time into small units, concern for promptness
Poly: dominant in high context cultures, characterized by the simultaneous occurrence of many things, allows for relationships to build and context to be absorbed
What are the definitions of corruption for each of the following:
1) Russia
2) Japan
3) India
4) China
5) Sub-Sahara Africa
6) Southeast Asia
1) Profits
2) Individualism
3) Rampant consumerism
4) Missionaries
5) Intellectual property
6) Currency speculation
What is the offering, giving, receiving, or soliciting, of any item of value to influence the actions of an official or other person in charge of a public or legal duty called?
Bribery
Bribes pose a conflict between what is ________ and what is _________.
Ethical
Profitable
List the different types of bribery
1) Lubrication
2) Subornation
3) Agents fee
__________ is offering a small gift to facilitate or expedite the normal, lawful duty of a low-ranking individual
Lubrication
___________ is giving large sums of money designed to entice an official to commit an illegal act on behalf of the one offering the bribe
Subornation
____________ illegal for agent to bribe on behalf of person who hired agents
Agents fee
