Chapter 5 Flashcards

0
Q

True or False

Advertising slogans that have been around for a long time no longer work.

A

False

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1
Q

True or False

Color is not a product positioning technique used to get the buyers attention.

A

False

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2
Q

True or False

Answering a question with a question is the sign of a well-trained salesperson.

A

True

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3
Q

True or False

Typically, “90 days same-as-cash” contracts convert to payments with interest up to 24% APR.

A

True

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4
Q

True or False

The opportunity cost of purchasing a new cell phone could be the purchase of a new prom dress.

A

True

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5
Q

Want or Need

Cable television

A

want

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6
Q

Want or Need

Utilities

A

need

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7
Q

Want or Need

New cell phone

A

want

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8
Q

Want or Need

Groceries

A

Need

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9
Q

Want or Need

Housing

A

Need

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10
Q

Want or Need

The latest fashion

A

Want

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11
Q

Want or Need

Transportation

A

Need

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12
Q

What does “Caveat Emptor” mean?

A

buyer beware

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13
Q

Cost of borrowing money on an annual basis

A

APR

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14
Q

Regretting a purchase soon after making

A

buyers remorse

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15
Q

Consumer awareness that particular bran exist. it is part of product positioning.

A

brand recognition

16
Q

to buy an item with credit; paying over time

A

financing

17
Q

having a beginning and an end

A

finite

18
Q

to buy an item without thinking about it

A

impulse purchase

19
Q

the true cost of something in terms of what you have to give up to get the item; the benefits you would have received by taking the other action

A

opportunity cost

20
Q

the portion of a “90 days same as cash” agreement that states that the entire loan amount plus the interest accumulated over the first 90 days becomes due immediately

A

rule of 78

21
Q

an amount of money you soend, usually $300 or moew, that causes some pain to part with

A

significant purchase

22
Q

What are the five steps you should follow before making a significant purchase?

A
  1. wait overnight
  2. consider your buying motives
  3. never buy anything you do not understand
  4. consider the opportunity costs of your money
  5. seek wise counsel
23
Q

Companies use every angle to aggressively compete for what?

A

your money

24
Q

The average american is exposed to about how many advertisements daily?

A

around 3,000

25
Q

What are the four major ways that companies compete for your money?

A
  1. personal selling
  2. advertising as a marketing tool
  3. tv, radio, internet, and other media
  4. product positioning
26
Q

What is the sign of a well trained salesperson?

A

They answer your question with another question.

27
Q

What are product positioning techniques used to get the attention of consumers?

A
  • Brand recognition
  • Color
  • Shelf position
  • packaging
28
Q

What percentage of “90 days same-as-cash” contracts convert to payments which are usually at 24% APR with rule 78’s prepayment penalty?

A

88%

29
Q

How much is spent online advertising directed at kids?

A

$15 billion

30
Q

True or False
According to Harvard University, for every hour of tv per week that you watch, you spend and average of $200 extra a year.

A

True

31
Q

What does the spoiled, red-faced, grocery store kid living inside of us all represent?

A

immaturity