Chapter 5 Flashcards

1
Q

Accomodate

A

to eliminate or adjust requirements or conditions to enable a person to carry out the essential duties of an activity or job

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2
Q

Accomodation

A

the place where people live

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3
Q

Affirmative Action

A

giving advantages to groups who have been discriminated against in the past

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4
Q

Bona fide occupational requirement

A

a qualification that would normally be discrimination, but is necessary for proper job performance

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5
Q

Complainant

A

the person making allegations of discrimination

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6
Q

Concilation

A

bringing conflicting parties to a resolution of their differences

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7
Q

Constructive Discrimination

A

policies inadvertently excluding individuals , resulting in discrimination

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8
Q

Direct Discrimination

A

overt act of discrimination

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9
Q

Discrimination

A

making distinctions between people and treating them differently on a basis other than individual merit

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10
Q

Facilities

A

areas or buildings for public use

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11
Q

Gravamen

A

most serious part of an accusation

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12
Q

Harrasment

A

persistent behavior violating human rights

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13
Q

Human rights

A

right to receive equal treatment, be free from discrimination and harassment, access to places, services and oppurtunities

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14
Q

Human rights code

A

legal documents protecting people from prohibited discrimination

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15
Q

Mediation

A

an ADR process where a third party works with parties in a dispute to reach an agreement

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16
Q

Poisoned Environment

A

Unpleasant atmosphere created by the negative behavior of others

17
Q

Predjudice

A

opinion based on stereotypes or poor information

18
Q

Prima Facie

A

legally sufficient to establish a fact or case unless disproved by evidence

19
Q

Respondent

A

party responding to an appeal

20
Q

Sexual Harassment

A

unwelcome sexual advances

21
Q

Stereotyping

A

having judgement on a group of people

22
Q

Undue Hardship

A

result of a change leading to economic hardships, or health and safety risks that outweigh the benefits of accommodating someone