Chapter 5 Flashcards

1
Q

1) It is argued in the text that the most significant advantage of buying a business is:
A) it has inventory.
B) it has already been registered with the authorities.
C) to avoid being sued.
D) it has an established image and tracks record.

A

D) it has an established image and tracks record.

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2
Q

2) According to the text, most businesses that are for sale:
A) are only marginally successful.
B) provide a steady base on which it can be expanded. C) have valuable locations to transfer to a new owner.
D) have solid banking arrangements in place.

A

A) are only marginally successful.

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3
Q

3) Goodwill:
A) is essentially a business’s favourable reputation.
B) always exists so long as a business operates.
C) is the process of extending credit to needy customers.
D) measures the added value of a product.

A

A) is essentially a business’s favourable reputation.

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4
Q

4) Common sources of businesses for sale include:
A) yellow pages (hard copy or web-based).
B) supermarket ad boards.
C) FAQ pages.
D) trade journals.

A

D) trade journals.

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5
Q

5) If a business is not listed as being for sale:
A) a prospective purchaser can ask the owner if they would be interested in selling.
B) it’s not worth investigating it.
C) its privacy should be respected.
D) then it won’t be for sale.

A

A) a prospective purchaser can ask the owner if they

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6
Q

6) Government departments:
A) are not likely to be aware of business for sale.
B) often act as brokers in connecting purchasers and sellers of businesses.
C) may be aware of businesses for sale.
D) are never connected with individual businesses.

A

C) may be aware of businesses for sale.

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7
Q

7) Industry analysis may not be required if:
A) a buyer has considerable experience in the industry.
B) there is no information readily available.
C) the industry is not dominated by one large business. D) the cost to do so would be prohibitive.

A

A) a buyer has considerable experience in the industry.

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8
Q

8) When purchasing a business, non-liquid assets:
A) should be subjected to an independent appraisal.
B) should be considered not to have any value.
C) should be ignored for business planning purposes.
D) should be valued at 20% of total fixed assets.

A

A) should be subjected to an independent appraisal.

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9
Q
9) Strong customer relations is usually an indicator: 
A) of a high-demand product or service.
B) of good management and employees.
C) of low pricing.
D) of a market with few competitors.
A

B) of good management and employees.

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10
Q

10) Market value is:
A) the lowest amount that a seller will accept in the market.
B) the net realizable value of a business’s fixed assets.
C) the average of the three most recent sales transactions in an industry.
D) the price where demand and supply meet.

A

D) the price where demand and supply meet.

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11
Q
11) The times earnings method is also called: 
A) productivity velocity method.
B) efficiency measure.
C) price-earnings ratio.
D) return on investment accelerator.
A

C) price-earnings ratio.

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12
Q

12) An offer to purchase will most likely be made:
A) anonymously (until accepted).
B) to the seller’s CEO.
C) by the buyer’s banker on behalf of the buyer.
D) by the buyer or through a realtor or lawyer.

A

D) by the buyer or through a realtor or lawyer.

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13
Q

13) One of the attractive benefits of being a franchisee is:
A) there is no need to learn about an industry in-depth.
B) the total freedom of owning your own business.
C) it can replace a lost job.
D) future income is a high certainty.

A

C) it can replace a lost job.

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14
Q
14) According to research, traditional franchise businesses include: 
A) construction.
B) hotels.
C) retailing.
D) soft drink companies.
A

D) soft drink companies.

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15
Q
15) The fastest growing sector in the Canadian economy is: 
A) the professional sector.
B) the manufacturing sector. 
C) the import/export sector.
D) the service sector.
A

D) the service sector.

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16
Q

16) Under a franchising arrangement:
A) a franchisee develops the best system for their outlet.
B) both the franchisor and the franchisee operate an outlet.
C) a franchisee owns an outlet.
D) a franchisor owns an outlet.

A

C) a franchisee owns an outlet.

17
Q
17) \_\_\_\_\_\_\_\_ is a type of franchise. 
A) Service-retailer depot
B) Wholesaler-retailer-directed 
C) Retailer-service depot
D) Manufacturer-retailer-directed
A

B) Wholesaler-retailer-directed

18
Q
18) A franchise system can best be characterized as: 
A) a business excellence strategy.
B) an approach to market dominance. 
C) a voluntary chain.
D) a money-making machine.
A

C) a voluntary chain.

19
Q
19) Established franchises can provide:
A) healthy opportunities for franchisee creativity.
B) franchisee success.
C) instant brand recognition. 
D) guaranteed cash flow.
A

C) instant brand recognition.

20
Q
20) Franchisee training is most likely to involve: 
A) site visits.
B) competitor research.
C) personal industry reading. 
D) Internet research.
A

A) site visits.

21
Q

21) Potential franchisees will usually have to provide:
A) collateral.
B) a current health certificate.
C) the names of relatives who have succeeded in business.
D) their work history.

A

D) their work history.

22
Q
22) Which is not a common franchise agreement restriction? 
A) Remodelling clauses
B) Exaggeration of financial success 
C) Line forcing
D) Product or service offered
A

B) Exaggeration of financial success

23
Q

23) Which is not a potential disadvantage of franchising? A) Saturation of the market
B) Cost of the franchise
C) Lack of security
D) Proven dispute resolution methods

A

D) Proven dispute resolution methods

24
Q

24) A proven franchise offers:
A) higher returns and reduced employee turnover.
B) small market share and weaker competition.
C) greater opportunity and more freedom.
D) lower risk and higher financial investment.

A

D) lower risk and higher financial investment.

25
Q

25) Of the following elements, a potential franchisor should be concerned most about:
A) supply chains.
B) future Canadian/US dollar exchange rates.
C) renewal and termination terms.
D) hours of business operation.

A

C) renewal and termination terms.

26
Q

26) Franchises with territorial protection:
A) are the most desirable.
B) are increasing in frequency.
C) are illegal due to non-competition laws.
D) are generally not possible.

A

A) are the most desirable.

27
Q

27) Becoming a franchisor:
A) is a way of reducing one’s management pressures.
B) is a retirement strategy.
C) is inevitable in a successful business.
D) is a form of entrepreneurship.

A

D) is a form of entrepreneurship.

28
Q

28) Secret shoppers:
A) is a strategy used by some franchisors.
B) are used by government agencies to detect tax fraud.
C) means asking someone else to make your purchase in their name.
D) refers to customers who pretend not to be interested in making a purchase.

A

A) is a strategy used by some franchisors.

29
Q
29) Converting existing chain outlets into franchises is called: 
A) franchising.
B) mini-franchises. 
C) piggybacking. 
D) teamchising.
A

A) franchising.

30
Q
30) Future growth of franchising will: 
A) result in less competition.
B) reduce employment numbers.
C) lead to more monopolies.
D) make the competition more difficult for small businesses in certain industries.
A

D) make the competition more difficult for small businesses in certain industries.