Chapter 4 The FCA Conduct of Business and Client Asset Sourcebooks Flashcards
Who does COBS apply to
Directly to firms conducting designated investment business or insurance business
Designated investment business includes dealing, broking, advising and managing MIFID instruments (shares bonds derivatives) and non MIFID instruments (packaged products, retail investment products etc)
How long should recording voice or electronic communications be kept for
5 years
Applies to communications with any client, or eligible counterparty
How does COBS apply to appointed representative
Indirectly. They are tied agents
Describe Retail Clients
Little knowledge/experience. Can opt up to be a elective professional client.
Has to take qualitative test and quant test (if its a MIFID business)
What are customers
NOT eligible counter parties
RC and PC only
Describe quant test for RC to opt up
Meet 2/3
-Portfolio> 500k EUR
-Average trade frequency 10 per quarter over previous 4 quarters
- Works or worked in financial sector for >1 year
Describe per se professional clients
Per se
-Authorised/ regulated firm
- Government, CB, Supranational
- Other institutional investors eg SPV
- Large undertaking
Conditions that large undertaking needs to satisfy
- Balance sheet 20mEUR
- Net turnover 40mEUR
- Own funds 2mEUR
Above is for MIFID business. Non MIFID is different
Difference between per se and elective PC
Per se is normal
Elective professional client is retail client who opted up
Describe per se eligible counterparties
When per se professional clients deal amongst themselves they are treated as equals and known as per se eligible counterparties.
Can be
- Authorized/ regulated firm
- Gov, CB, Supranational
Describe elective eligible counterparties
Professional client who has opted up to be EEC
Available to any large undertaking (per se pc)
No available to other institutional investors eg SPVs
Procedure is you just have to obtain client info
What does FSMA 2000 say about promotions
Must not communicate a financial promotion unless
- It is an authorised person
- Content has been approved by an authorised person
Exceptions on FCA rules on communications of financial promotions
Communications
- Exempt under FPO
- From outside UK
- Subject to takeover code or similar
- Personal quotes
- One-off promo thats not cold call
- Image advert
Where do COBS communication rules apply
Retail clients only
written and unwritten comms
Fair, clear, not misleading
Main rules when showing past performance
Cover at least 5 years (or life of investment) in complete 12-month periods
State that it is not an indicator of future performance
Describe Distance Marketing Directive cancellation
Generally right to cancel OTHER PRODUCTS (eg ISAs) 14 calender days
30 calender days for life and pension products
Direct offer
Type of financial promo. Eg do application form
Permitted cold call features
- Existing client envisages call
- Marketable packaged product not highly volatile
Services related to realizable securities e.g. shares and bonds in liquid market. NOT WARRANTS
Suitability vs Appropriateness rules
Appropriateness rules apply to execution only business. Applies to MIFID business (RC and PC) and direct offers (RC only)
Suitability rules apply to both retail (MIFID AND NON MIFID) and professional clients (MIFID) for discretionary and advisory services
Suitability rules for retail clients
Meet the customers objectives
The customer is able to bear financial risks
Customer has necessary knowledge and experience to understand those risks
Suitability rules for elective PC
Meet the customers objectives
The customer is able to bear financial risks
Suitability rules for per se PC
Meet customers investment objectives
Where does appropriateness rule NOT apply
Execution only business with non complex financial instruments- shares/bonds/ units in UCITS scheme
If direct offer for professional client
Aims of appropriateness rules
Able to bear financial risks
Has knowledge and experience (retail clients only)
Execution factors
Price
Costs
Speed
Likelihood of execution
Settlement
Best execution criteria
Customer categorization
Type of order
Type of financial instrument traded
Characteristics of execution venues
Features of order execution policy
Prescribed info - list of execution venues and factors affecting firms choice of venues
Written 2 way agreement - monitored and reviewed annually. Notify customer of material changes
Special customer instructions count as best result
Client order handling rules
Prompt and sequential
Except - interest or customer/ material difficulty
Aggregation allowed when
Order allocation policy in place
Timely allocation
Fair allocation