Chapter 4 - Psychology of the board

Question 1

Peter Hawkins (2011) - Nine factors that distinguish working groups from teams

Answer 1

1. Leadership
2. Accountability
3. Purpose
4. Work products
5. Meeting style
6. Performance
7. Working together
8. Working boundaries
9. Board focus

Question 2

Cohesion - definition and benefits

Answer 2

‘the tendency for a group to be in unity while working towards a goal or to satisfy the emotional needs of its members’

Benefits:
• enhanced decision making through greater discussion and evaluation of options
• reduced information asymmetry
• enhanced motivation, commitment and satisfaction
• reduced stress levels
• the ability of the team to learn from its performance