Chapter 4: Personal Qualities and Characteristics of Healthcare Worker

Question 1

How long does it take to make a good impression

Answer 1

4 minutes, mainly on appearance

Question 2

Good Health

Answer 2

Diet, Rest, Excercise, Avoiding tobacco, alcohol, and drugs.

Question 3

Personal appearance

Answer 3

Uniform, hair, name badge, and shoes.

Question 4

Empathy

Answer 4

Being able to identify with understanding another person’s feelings, situation, and motives.

Question 5

Honesty

Answer 5

truthfulness and integrity, must be willing to admit mistakes.

Question 6

Dependability

Answer 6

Accepting the responsibility required in your position

Question 7

Willingness to learn

Answer 7

Change often requires learning techniques or procedures

Question 8

Patience

Answer 8

Be tolerant and understanding

Question 9

Acceptance of Criticism

Answer 9

Criticism will be constructive and allow you to improve your work.

Question 10

Enthusiasm

Answer 10

Enjoying your work and displaying a positive attitude.

Question 11

Self-Motivation

Answer 11

Ability to begin or to follow through with a task, determining was need done and doing1 it without constant direction.

Question 12

TACT

Answer 12

having the ability to say or do the kindest or most fitting thing in difficult situations

Question 13

Competence

Answer 13

being qualified and capable of performing a task, following instructions, striving for accuracy, knowing your limits, and when to ask for help.

Question 14

Responsibility

Answer 14

being willing to be held accountable for your actions, being reliant, and meeting your obligations.

Question 15

Discretion

Answer 15

use good judgement in what you say or do

Question 16

Team player

Answer 16

working well with others, do or fit their part, working together allows goals to become accomplished faster.

Question 17

Stress

Answer 17

the body’s reaction to any stimulus that requires a person to adjust to a changing environment (Not all harmful!!!)

Question 18

Manage stress reactions

Answer 18

Stop, breathe,reflect, choose.

Question 19

A leader is

Answer 19

an individual who leads or guides other or who is in charge or in command of others.

Question 20

Democratic_

Answer 20

encourages participation by the whole group when making decisions, etc.

Question 21

Permissive

Answer 21

_“hands off” leader. Allows individuals to function independently and does not regulate too much. Makes decisions only when forced to.

Question 22

Autocratic

Answer 22

• “Dictator” Makes all decisions and maintains total rule. Individuals usually go along with it for fear of punishment or due to extreme loyalty.`

Question 23

Time management

Answer 23

a system of practical skills that allow an individual to use time most effectively and productively

Question 24

Teamwork

Answer 24

provide quality holistic care to every patient teaming.