Chapter 4: Personal Qualities and Characteristics of Healthcare Worker Flashcards
How long does it take to make a good impression
4 minutes, mainly on appearance
Good Health
Diet, Rest, Excercise, Avoiding tobacco, alcohol, and drugs.
Personal appearance
Uniform, hair, name badge, and shoes.
Empathy
Being able to identify with understanding another person’s feelings, situation, and motives.
Honesty
truthfulness and integrity, must be willing to admit mistakes.
Dependability
Accepting the responsibility required in your position
Willingness to learn
Change often requires learning techniques or procedures
Patience
Be tolerant and understanding
Acceptance of Criticism
Criticism will be constructive and allow you to improve your work.
Enthusiasm
Enjoying your work and displaying a positive attitude.
Self-Motivation
Ability to begin or to follow through with a task, determining was need done and doing1 it without constant direction.
TACT
having the ability to say or do the kindest or most fitting thing in difficult situations
Competence
being qualified and capable of performing a task, following instructions, striving for accuracy, knowing your limits, and when to ask for help.
Responsibility
being willing to be held accountable for your actions, being reliant, and meeting your obligations.
Discretion
use good judgement in what you say or do
Team player
working well with others, do or fit their part, working together allows goals to become accomplished faster.
Stress
the body’s reaction to any stimulus that requires a person to adjust to a changing environment (Not all harmful!!!)
Manage stress reactions
Stop, breathe,reflect, choose.
A leader is
an individual who leads or guides other or who is in charge or in command of others.
Democratic_
encourages participation by the whole group when making decisions, etc.
Permissive
_“hands off” leader. Allows individuals to function independently and does not regulate too much. Makes decisions only when forced to.
Autocratic
- “Dictator” Makes all decisions and maintains total rule. Individuals usually go along with it for fear of punishment or due to extreme loyalty.`
Time management
a system of practical skills that allow an individual to use time most effectively and productively
Teamwork
provide quality holistic care to every patient teaming.
