Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Organization & Management > Chapter 4 Lesson 1: Leading > Flashcards

Chapter 4 Lesson 1: Leading Flashcards

1
Q

begin with focusing on psychological capital of both leader and employee

A

Leading

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

combination of physical and mental characteristics

A

Personality

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the five personality characteristics?

A

CEEOA

Extraversion
Agreeableness
Conscientiousness
Emotional stability
Openness to experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

A personality characteristic that refers to being sociable, talkative, and assertive

A

Extraversion

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

personality characteristic that’s good natured, cooperative, and trusting

A

Agreeableness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

personality characteristic that’s responsible, dependable, persistent, and achievement-oriented

A

Conscientiousness

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

personality characteristic that can be positive and negative

A

Emotional stability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Emotional stability that is positive

A

Calm
Enthusiastic
Secure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Emotional stability that’s negative

A

Tensed
Nervous
Depressed
Insecure

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

personality characteristic that’s imaginative, artistically sensitive, intellectual

A

Openness to experience

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

ability to manage oneself and interact with others in a positive way

A

Emotional intelligence

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Five personality characteristics according to

A

Robbins & Coulter (2009)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

There are four components of emotional intelligence according to:

A

Kreitner & Kinicki (2013)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What are the four components of emotional intelligence?

A

RS³

Self-awareness
Self-management
Social awareness
Relationship management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Where are the three key work attitudes?

A

JOO

Organizational citizenship behavior (ocb)
Organizational commitment
Job satisfaction and productivity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

an employee behavior that exceeds work role requirements; go beyond call of duty

A

Organizational Citizenship Behavior (OCB)

17
Q

employee identifies with organization and its goals

A

Organizational commitment

18
Q

employee general attitude toward their job

A

Job satisfaction and productivity

Organization & Management (4 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions