Chapter 4 - Law of agency Flashcards

1
Q

What is the law of agency?

A

The law of agency deals with relationships where one person (the agent) is authorised to act on behalf of another person (the principal) to create legal agreements with a third party.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

What is the role of an agent?

A

Agents act as intermediaries or “middlemen” between the principal and third parties. Their main job is often to help the principal enter into contracts with third parties, but they can also handle tasks related to fulfilling those contracts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

How does the concept of agency apply in insurance?

A

In insurance, the buyer (principal) may not know all the options available to them, so they seek help from an expert advisor, known as an insurance intermediary, to navigate the complexities of insurance products and the market, especially for more complex types of insurance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Can a person or firm called an agent or agency always be considered an agent legally?

A

No, sometimes the term “agent” or “agency” is used informally and may not hold legal significance.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Why do questions about agency law often come up in insurance?

A

Agency law issues often arise when insurance intermediaries make mistakes or are negligent in their duties. For example, if an intermediary fails to pass on important risk information to insurers, it could lead to problems with the insurance policy.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Can you give an example of a mistake made by an insurance intermediary?

A

An insurance broker might arrange an insurance contract for a shorter period than instructed by the insured or with a lower deductible than requested.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

How can the relationship of principal and agent be established?

A

There are three main ways:

By agreement (or consent)
By ratification
By necessity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What does it mean to establish the relationship “by agreement”?

A

It means that the principal and agent agree to enter into the relationship. This agreement can be either express (clearly stated) or implied (understood without being directly stated).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is “ratification” in the context of agency relationships?

A

Ratification occurs when a principal approves or accepts an action that was done on their behalf by someone who wasn’t originally their agent.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

How is the agency relationship usually created?

A

In most cases, the agency relationship is established through an agreement between the principal and the agent. This agreement is often referred to as a contract of agency.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

How does the relationship of principal and agent come about “by necessity”?

A

It happens when circumstances force someone to act as an agent for another person, even if there was no prior agreement or authorization.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Is a formal contract always necessary for the creation of an agency relationship?

A

No, a formal contract is not always necessary, especially if the agent is not being paid for their work. For example, if you ask a friend or family member to do some shopping for you, it doesn’t typically involve a formal contract.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

If you buy insurance through an agent like a broker, are they part of the insurance contract between you and the insurer?

A

No, generally, the agent is not a party to the contract between you and the insurer. Their role is to facilitate the contract between you and the insurer, but once the contract is made, the agent is no longer directly involved.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Can someone with limited contractual capacity, like a minor, act as an agent?

A

Yes, as long as the principal and third party have full contractual capacity, a person with limited capacity, such as a minor, can act as an agent. However, the contract may not be fully binding on the minor if it’s made for themselves.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

How can an agent be appointed?

A

An agent can be appointed through either an express agreement (clearly stated) or an implied agreement (understood without being directly stated).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

How are most agencies, including insurance agencies, usually created?

A

Most agencies are created through express agreement, which can be either a formal written contract or an informal oral agreement.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What are the typical terms included in a formal agreement for agency appointment?

A

In a formal agreement, the terms of the agency are usually detailed and include:

The authority and powers of the agent
The duties to be performed
The commission or other remuneration
The period of the agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What is a power of attorney in the context of agency appointment?

A

If an agent is appointed through a formal deed, it is known as a power of attorney. This document grants the agent the authority to act on behalf of the principal, including the power to sign deeds on their behalf.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Can you appoint an agent through an informal oral agreement?

A

Yes, an agent can be appointed through an informal oral agreement, but it’s common for formal agreements to be preferred, especially for clarity and legal protection.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

How can an agency agreement be created by implied agreement?

A

An agency agreement can be implied by the conduct of the parties and the relationship between them. This often happens when one person acts on behalf of and at the request of another, especially if they receive payment for their work.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What is likely to lead to the implication of an agency relationship?

A

An agency relationship is likely to be implied when one person acts on behalf of another, particularly if they receive payment for their work.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

How does the authority of an agent differ between implied and express agreements?

A

In cases of implied agreement, all of the agent’s authority is implied from the circumstances. In contrast, in cases of express agreement, at least some of the agent’s authority is clearly stated in the agreement

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
23
Q

What is agency by ratification?

A

Agency by ratification occurs when the relationship between principal and agent is established after the agent has already carried out a task on behalf of the principal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
24
Q

What conditions must be met for agency by ratification to occur?

A

The agent must act on behalf of the principal and not for themselves.
The principal must be the person the agent had in mind when they acted.
The principal must have full knowledge of the circumstances or waive further inquiry at the time of ratification.
The principal must have existed and had contractual capacity at the time of the act.
Ratification must occur within a reasonable time.
Void or illegal acts cannot be ratified.
The entire contract must be ratified.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Does ratification validate future acts of an agent, or does it only apply to past actions?

A

Ratification validates past acts of the agent but does not give the agent authority for future acts.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

Can insurance contracts be ratified?

A

Yes, under the doctrine of ratification, a person can ratify an insurance contract arranged on their behalf, even if they were unaware of the arrangement. In marine insurance, ratification can occur even after a loss has occurred.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
25
Q

What are the duties of an agent to the principal?

A

The duties of an agent to the principal include obedience to instructions, exercising proper care and skill, performing duties personally, acting in good faith, and accounting for monies received on behalf of the principal.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

How does an insurance intermediary typically act in most business transactions?

A

In most business transactions, an intermediary acts on behalf of either the buyer or the seller but not both.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

When does agency by necessity typically occur?

A

It arises when it’s impossible to obtain the owner’s instructions in time to address the emergency situation.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
26
Q

What is agency by necessity?

A

Agency by necessity occurs when a person is entrusted with someone else’s goods and an emergency arises, requiring immediate action to preserve them.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

Can you give an example of agency by necessity?

A
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
27
Q

How common is agency by necessity nowadays?

A

Agency by necessity occurs rarely nowadays, especially with the widespread availability of modern communication technology, which allows for quicker and easier communication in emergencies.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

Can an agent delegate their duties to another person?

A

Generally, an agent may not delegate their duties to a sub-agent unless expressly authorized by the principal, implied from circumstances, in accordance with trade custom, or in cases of necessity. However, when delegation occurs, the agent remains liable to the principal for any faults of the sub-agent.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

How does the role of an intermediary differ in the insurance industry?

A

In insurance, intermediaries may act on behalf of both the proposer/insured and the insurer in various ways, including giving general advice, granting cover, collecting premiums, and completing proposal forms.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
28
Q

In what situations does an intermediary act on behalf of the insurer?

A

An intermediary acts on behalf of the insurer when they have express authority from the insurer to handle proposal forms, grant cover, collect premiums, or when the intermediary has a history of acting in these capacities.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
29
Q

How do conflicts of interest arise in the role of an insurance intermediary?

A

Conflicts of interest can arise because an intermediary may represent both the insured and the insurer in the same transaction. This can lead to situations where the intermediary’s duty to one party may conflict with their duty to another.

30
Q

What is imputed knowledge in the context of the law of agency?

A

Imputed knowledge means that any knowledge possessed by an agent is attributed to the principal. In other words, the law assumes that the principal is aware of information given to the agent, and what the agent knows is deemed to be known by the principal as well.

30
Q

What is indemnity in terms of an agent’s rights?

A

Indemnity means the right of agents to be reimbursed for reasonable expenses incurred during their duties.

30
Q

What duty does an agent owe regarding care and skill?

A

Agents must exercise reasonable care and skill in their duties, tailored to the circumstances. This includes meeting the standard expected in their trade or profession and, if claiming to have special skills, living up to those claims. Negligence in performing duties may lead to liability for damages.

30
Q

How does imputed knowledge affect the principal’s liability for the agent’s actions?

A

Imputed knowledge makes the principal generally liable for the actions of the agent. The principal can be bound in contract by the agent’s deeds, and any knowledge possessed by the agent is imputed to the principal, which can affect the principal’s liability for the agent’s actions.

30
Q

What remedies are available to the principal for breach of an agent’s duties?

A

The principal may sue the agent for damages for breach of contract, sue in tort in certain cases, dismiss the agent for serious breaches, sue to recover bribes, rescind contracts made through the agent for fraudulent breaches, and sue for an account if the agent fails to disclose full financial details.

31
Q

How does the duty of good faith apply to an agent?

A

An agent must act in good faith towards the principal, avoiding conflicts of interest and fully disclosing any conflicts that arise. They must not personally benefit from transactions with the principal without full disclosure, and they must not accept bribes. Additionally, they must maintain confidentiality regarding their work.

32
Q

How does imputed knowledge apply to the duty of disclosure in insurance?

A

In insurance, imputed knowledge is particularly important regarding the duty of disclosure. The Insurance Act 2015 clarifies that if the insured is an individual, they are deemed to know what is known to their agents responsible for arranging their insurance. However, the insured is not considered to know confidential information known to the agent or information acquired through a business relationship with a non-contracting party.

32
Q

What if there’s no specific payment amount mentioned?

A
32
Q

What rights does an agent have regarding payment for their work?

A

Agents have the right to be paid for their work, usually through commission.

32
Q

When is an agent entitled to payment?

A

An agent must have completed the work or achieved the goal specified in their agreement to receive payment.

33
Q

Can an agent claim payment for transactions after the agency ends?

A

Generally, agents are only entitled to payment for transactions initiated during the agency period.

33
Q

Can an agent sell the property they retain through a lien?

A

Generally, agents can’t sell the property; they need a court order to do so.

34
Q

What is a lien?

A

A lien is the right to retain someone else’s property until a debt is paid.

34
Q

When do agents lose their right to indemnity?

A

Agents lose this right if their actions weren’t authorized, if they breach their duties, or if the action they’re claiming indemnity for is illegal.

35
Q

What is actual authority?

A

Actual authority is when the agent has been given the right to act on behalf of the principal, either explicitly or implicitly.

35
Q

What are the two forms of actual authority?

A

Express actual authority, which comes from explicit instructions, and implied actual authority, which arises from actions necessary to fulfill the agent’s duties.

35
Q

What are the main types of authority that an agent can have?

A

An agent can have actual authority and apparent authority.

36
Q

What is apparent authority?

A

Apparent authority occurs when a third party believes the agent has authority to act on behalf of the principal, even if they don’t actually have such authority.

36
Q

How does apparent authority come into play?

A

It arises when the principal makes representations that lead the third party to believe the agent has authority, and the third party relies on these representations.

36
Q

Can apparent authority exist even if the agent’s actual authority has been restricted or terminated?

A

Yes, apparent authority can still bind the principal even if the agent’s actual authority has been restricted or terminated, as long as the third party was unaware of these limitations.

37
Q

How does the death of either the principal or the agent affect the agency?

A

The death of either party terminates the agency.

37
Q

What happens when an authorised agent contracts on behalf of a disclosed principal?

A

The agent “drops out” once the contract is made, and the principal and third party can enforce the contract against each other.

37
Q

When can a third party sue the agent?

A

A third party may sue the agent for breach of warranty of authority if the agent acted without proper authority or exceeded their authority.

37
Q

What happens if the principal owes money to a third party?

A

The debt cannot be discharged simply by paying money to the agent; the principal is still liable to the third party unless the agent passes on the payment.

38
Q

What are some limitations on the undisclosed principal’s right to enforce the contract?

A

An undisclosed principal cannot sue if they didn’t exist or lacked capacity when the contract was made, if the contract expressly states the agent is the sole principal, or if the third party had a good reason for dealing with the agent personally.

38
Q

What is a disclosed principal?

A

disclosed principal is one whose existence is known to the third party at the time the contract is made.

38
Q

Is the principal liable for torts committed by the agent?

A

Yes, the principal is generally liable for torts committed by the agent in the course of their authority.

38
Q

Can an undisclosed principal enforce a contract?

A

Yes, an undisclosed principal can enforce the contract against the third party, with some limitations to protect the third party.

38
Q

Can the third party enforce the contract against both the agent and the principal?

A

No, the third party has the right to choose who to sue—either the agent or the principal—but cannot sue both

38
Q

If the third party owes a debt to the principal, can they discharge it by paying the agent?

A

Generally, no; the debt is not discharged unless the agent has authority to receive payment on behalf of the principal, in which case the debt is discharged upon payment to the agent.

39
Q

How can an agency come to an end?

A

An agency can end through agreement, completion of a task, lapse of time, withdrawal of authority, renunciation by the agent, death of either party, bankruptcy, insanity, or frustration of the contract.

39
Q

What happens if the principal withdraws the agent’s authority?

A

Generally, the principal can revoke the agent’s authority at any time, but this might lead to a breach of contract if the agent is entitled to a notice period. The agent may claim damages from the principal in such cases.

40
Q

How does termination affect the relationship between the agent and the third party?

A

If the principal revokes the agent’s authority, the agent may still be liable to the third party until they are notified of the termination or become aware of circumstances indicating termination. However, involuntary termination like death or insanity of the principal may automatically end the agent’s authority, limiting the third party’s remedies.

41
Q

What is frustration of a contract of agency?

A

Frustration of a contract of agency can occur if the subject matter of the agency is destroyed, the task of the agent becomes impossible, illegal, or futile, the agent becomes an enemy alien, or illness renders the agency useless.

41
Q

What are the effects of termination on the relationship between the principal and agent?

A

Vested rights such as earned commission or indemnity for expenses previously incurred remain. If the agent has breached their duties, the principal’s right to sue the agent for damages will still exist.

42
Q

The concept of agency is tripartite. What are the three relationships?

A

Principal & Agent
Principal & Third Party
Agent & Third Party

43
Q
  1. What types of authority might an agent have?
A

Actual & Apparent

44
Q
  1. State three ways in which an agency may be created.
A

Agreement, Ratification & Neccessity

45
Q
  1. What conditions need to be fulfilled to achieve a valid ratification?
A
  • The person doing the act must do it as agent and not for themselves.
  • The principal must have been in the agent’s mind at the time.
  • The principal must have full knowledge at the time of ratification.
  • The principal must have been in existence at the time of the unauthorised act.
  • The whole contract must be ratified, and in a reasonable time.
45
Q
  1. What is meant by an agent by necessity?
A

Agency by necessity arises when a person is entrusted with the goods of another and
an emergency makes it necessary to do something to save them.

46
Q
  1. What is meant by ‘imputed knowledge’ in the context of the law of agency?
A

Under the law of agency, any knowledge which an agent possesses is imputed to the
principal: in other words, the law assumes that the principal is aware of information
which has been given to the agent: what is known by an agent is deemed to be known
to the principal also. This is of particular importance in relation to the duty of
disclosure. This rule is subject to sections 4 and 5 of the IA 2015.

47
Q
  1. When may the agent delegate their duties?
A
  • Where expressly authorised by the principal.
  • Where the right to delegate is implied (i.e. routine administration).
  • Where delegation is in accordance with trade custom.
  • In cases of necessity
48
Q
  1. What are the duties of the agent?
A
  • Obedience.
  • Care and skill.
  • Personal performance.
  • Good faith.
  • Accounting for money.
49
Q
  1. Against whom may the third party enforce the contract when the principal is wholly
    undisclosed?
A

Against either the agent or the principal

50
Q

A principal has just unilaterally served the notice required to terminate the agreement with their agent. This is known as termination by:

A

withdrawal of authority.

51
Q

An insurance intermediary has an agency agreement with an insurer that allows it to issue policy documents. If the authority to claim postage costs is not explicitly set out in the agency terms, it may be allowed under the principle of:

A

usual authority.

52
Q

How may an agency be terminated?

A

By agreement, by performance, by lapse of time, by withdrawal of authority, by
renunciation, by death, bankruptcy, insanity or by frustration.

53
Q

What is the Nature of Agency in Insurance Law

A

Agency is a legal relationship where one party, the agent, is authorized to act on behalf of another party, the principal, in dealings with third parties. This relationship is crucial in insurance law, where agents often act on behalf of insurance companies (the principal) to interact with insured individuals (the third parties).

In the context of insurance, the agent typically facilitates the insurance contract by collecting premiums, delivering policies, and providing customer service. The principal is usually the insurance company, and the third party is the insured or potential insured.

54
Q

What is relationships Between Principal, Agent, and Third Parties

A

Principal-Agent Relationship: The principal grants the agent the authority to act on its behalf. The agent must act in the principal’s best interests, following the principal’s instructions and exercising the authority granted.

Agent-Third Party Relationship: When an agent interacts with third parties, such as potential insureds, the agent’s actions legally bind the principal. For instance, if an insurance agent misrepresents the terms of a policy, the insurance company (the principal) may be held liable for those misrepresentations.

Principal-Third Party Relationship: The principal (insurance company) is bound by the agent’s actions when those actions fall within the scope of the agent’s authority. The third party (insured) can hold the principal accountable for the agent’s conduct within the boundaries of the agency relationship.

55
Q

What is the Role of Agents in Insurance Contracts

A

Agents play a critical role in the formation and maintenance of insurance contracts:

Facilitation of Contracts: Agents help initiate insurance contracts by identifying potential insureds, explaining policy terms, and securing applications.

Collection of Premiums: Agents often collect premiums on behalf of the insurer.

Policy Delivery: Agents deliver the insurance policy to the insured, explaining the coverage and terms.

56
Q

What is Agency Relationship Creation in Insurance

A

In insurance, an agency relationship can be created through:

Agency Appointment Agreements: Insurers often appoint agents via formal contracts, outlining the scope of their authority.

Broker-Insurer Agreements: Brokers, though typically representing the insured, may also have agreements with insurers that create an agency relationship.

Implied Agency: An agent’s actions in selling insurance or dealing with claims can imply an agency relationship, even without a formal agreement.

57
Q

what is the Application of Agency in the Insurer-Insured-Intermediary Relationship

A

In insurance, the relationships are often triadic:

Insurer-Agent Relationship: The agent represents the insurer and acts on its behalf in dealings with the insured.

Agent-Insured Relationship: The agent, while representing the insurer, must also ensure that the insured is properly informed and fairly treated.

Insurer-Insured Relationship: The insured relies on the agent’s representations, and the insurer is bound by those representations.