Chapter 4 (FCA Conduct of Business Sourcebook/ Client Assets Flashcards
When does a retail client need to be assessed for appropriateness?
For non-advised services (execution and arranging) in complex products (derivatives and warrants)
Financial advisers acting for retail clients must not accept commission for their services, but a fee instead. Which piece of regulation stipulates this rule?
The Retail Distribution Review
A firm may treat a client as an elective professional client for non-MiFID business if:
The qualitative test is passed and there is a statement that protection will be lost
When can a retail client expect to receive information regarding their right to cancel an agreement to purchase units in an authorised unit trust?
Before (or where that is not possible, immediately after) the consumer is bound by the contract; and they must do so in a durable medium.
What is ‘client money’?
Any money ‘due to the firm’ is not client money.
Who does the COBS apply to
Firms conducting designated investment business (dealing; broking; advising; managing, and includes all MiFID instruments and non-MiFID designated investments), firms conducting insurance business (only business-related ones like life assurance) from an establishment maintained by them, and indirectly to appointed representatives
5 conditions where firm is allowed to communicate with via a website
Evidence its appropriate method of communication; client has consented to it; client is notified of website; info is kept up to date; info is continuously accessible to client
How long should good quality voice/electronic record be kept for
5 years
Who can opt up to an eligible counterparty?
Large undertakings
To be defined as a large undertaking, company must satisfy what
At least 2 of:
Balance sheet €20m
Net turnover €40m
Own funds €2m
What criteria do MiFID businesses who are retail clients need to meet to opt up to elective professional client?
Qualitative test, and quantitative test (meet 2 of the following 3:
Average trade frequency 10/quarter over previous 4 quarters
Portfolio > €500k
Works or worked in financial sector for at least 1 year in professional capacity
What are per se eligible counterparties?
Certain per se professional clients (authorised/regulated firm; CB; gov’t; supranational) who are conducting eligible counterparty business (i.e., dealing with one another)
What is needed for a firm to rely on info from a non-MiFID firm?
Info in writing; non-MiFID firm is independent of info subject; non-MiFID firm is competent
S21 FSMA 2000 says that a firm must not communicate a financial promotion unless what
It is an authorised person, or the content has been approved by an authorised person
Criteria for showing past performance
Must cover at least 5 years in complete 12-month periods; reference periods and sources must be shown; state its not an indicator of future performance; if relevant currency stated and warning of currency risk; disclose effect of fees and commissions (i.e. show net returns as well as gross returns)
Criteria for showing simulated past performance
Must be based on actual performance of a similar investment/index and comply with same rules as past performance
Criteria for showing future performance
Project with reasonable assumptions; disclose net returns (show fees and commissions); warn forecasts are not reliable indicators; DONT use future performance based on simulated past performance
What must a direct invitation from a financial promotion to an investment contain?
Info about the firm and its services, the safekeeping of client investments and money, and costs and charges
What must the distance marketing directive contain?
The right to cancel (in UK generally 14 calendar days, and 30 for life and pension products)
What must an unwritten promotion identify at the start
Caller name; employer; purpose of call
What else must the unwritten promotions do?
Ask whether client wishes to continue with call, and terminate if they want, provide client with contact point in event of a cancellation, communicated at an appropriate time of day
When is cold calling only permitted
For an existing client expecting a call, for all retail clients where promotion relates to generally marketable packaged products - not derivatives - (i.e., regulated investment scheme, investment trust savings scheme, pension scheme) and services relating to readily realisable securities other than warrants
Process for remuneration disclosure for adviser serving client
Advisers charges agreed in advance with client ‘as early as practicable’ in a durable medium or via website (no commissions allowed and clients can pay upfront or have it deducted from investment over time)
In a research payment account, firm must disclose what
Budget (and charges) before providing services, and annual information on the total costs each customer has incurred for 3rd party research