Chapter 4 Communication and Documentation Flashcards
How should you speak to a child?
Professional yet friendly way
what comfort or will give the child control?
favorite toy , doll, and security blanket.
What is a way to ensure the child you are there to help them and you can be trusted ?
Maintain eye contact with a child as you would an adult
Children are most frightened by?
our uniforms, the ambulance and the number of people who have suddenly gathered.
when does adolescence feel anxiety?
when they have to get undressed infront of strangers
what position you should get in while dealing with a child?
eye level so you do not appear to towear above the child
Defamation
the communication of false information about a person that is damging to that person reputation or standing in the community.
if written it is referred to as libel and if its spoken its know as slander
how are you doing today ? Have you been feeling ill ?
open-ended and closed-ended questions
pt need to provide some level of detail to give an answer
open-ended questions
can be answered in short or single word responses
closed-ended questions
older pt who are conserned about their health or express they are not well are at risk for what ?
their emotional , physical and psychological state
what are the 2 types of questions
open-ended and closed ended questions
If appropriate , help your older pt locate what ?
hearing aid , eye glasses and dentures and document an the PCR that those items accompanied the pt to the hospital
your old pt has difficulty hearing and seeing how would you handle this pt ?
have great pts and compassion
your / an old pt worried about their pet what should you do ?
share the concern with the person assuming care of the pt at the hospital
it is important to
tell the child what you are doing and why you are doing it
what not to do/say to a child
lie or deception a child but be honest with them
communication skills are associated with
Radio, and written communications
Insufficient perfusion is
circulation of blood and therefore , nutrients to the cells
your on a call for an older pt who fell or is injured they say they feel no pain. what should you do ?
be vigilant for objective changes no matter how subtle in there condition
what signs are you watching for in older pt?
confusion, anxiety or impaired hearing or vision
is verbal communication with pt and family the rest of the health care team ?
High quality pt care
are you having trouble breathing? do you take medication for your heart?
close-ended questions , use when pt is unable to provide long - or complete answers
what does emt stand for?
emergency medical technician
