Chapter 4- Celebrating Differences Flashcards
What is a minority
Racial,religious,ethnic and so in different from the dominant groups
What is synergy
Joint force or action
Ex.when you and you team member cooperate together and create better results than allne
What is ethnic
Of pertaining to or characteristic of the basic groups of prop Le with a command language culture and so on
How do values help us?
Help us form the basis of how you see yourself and those around you
Attitudes
Can negative and positive consequences
Single most impirtant factor affecting people’s communications with others ?
Self concept
What is self concept
The picture you have of yourself as seen through your own thoughts development perceptions and feelings
What is development?
Pertaining to self concept?
The way you feel about ourself which had a direct relationship to your upbringing
What us perception ?
Refers to the interpretation and the amount of emotional charge attributed to last events and present situations
Feelings?
Positive or negative of emotions or interpretations if Ives self
What is your persobality a combination of?
Combination of heredity and life experiences
What defines your self concept?
Personal, psychological,emotional and physical needs
What is prejudice ?
Being favorable or unfavorable toward a person object or group
What is a stereotype?
An uncritical or formalized conception, notion or attitude
What is culture?
The total if the learned behaviors of a group if people that are considered to the tradition if that people and are transmitted from generation to generation
Ex. Language,nonverbal norms ,body language facial expressions
What is linked with discrimination?
Power.
With powed discrimination maintains the dominance if one group over another
What are some causes of discrimination?
Group size-dominant group feels overwhelmed by the minority
Social distance- trying to make a gap ex to join a club you have to earn 250,000 dollars
Competition
Status consciousness the avoidance of lower status people due to they prejudicial perceptions
What influences stereotypes?
Hearing and it telling ethnic racist or sexist jokes
Reading
Media
Male oriented society
How can you overcome prejudiced
By learning the facts and applying sound reasoning
Know all you can about your subordinates
Effective communicating
What is impartial
Fair and unprejudiced
What is the most readily avaliable tactics for change?
Dialog.
Effective to change people who are on the fence
What is confrontation
Using the skills of effective feedback and active listening j. A bib threatiening way
