Chapter 4: Analyzing the Industry and Market Flashcards

1
Q

In a company, who is the boss?

A

THE COSTUMER. They can fire everyone simply by shopping somewhere else.

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2
Q

Industry

A

Grouping of businesses that interact in a common environment as part of a value chain for a particular good

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3
Q

First Customer

A

Segment of market that needs the product or service the most

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4
Q

Keystoning

A

Retailer typically at least doubles the cost in setting the price to consumers

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5
Q

Customer Empathy

A

Take the time to understand customers problem in depth

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6
Q

Market Turbulence

A

Rate at which customers tastes and preferences change

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7
Q

Competitive Turbulence

A

Rate at which competitors in the market change their strategies

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8
Q

Goals for Market Research

A

Identify first customer
Estimate demand
Identify future customer segments

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9
Q

Two reasons to study the industry you will be entering?

A

1) It represents the external environment in which the business will be operating.
2) Can the entrepreneur make a profit significant enough to make the effort worthwhile?

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10
Q

When will return on investment be strong?

A

If there is no competition in the market

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