Chapter 4: Analyzing the Industry and Market Flashcards
In a company, who is the boss?
THE COSTUMER. They can fire everyone simply by shopping somewhere else.
Industry
Grouping of businesses that interact in a common environment as part of a value chain for a particular good
First Customer
Segment of market that needs the product or service the most
Keystoning
Retailer typically at least doubles the cost in setting the price to consumers
Customer Empathy
Take the time to understand customers problem in depth
Market Turbulence
Rate at which customers tastes and preferences change
Competitive Turbulence
Rate at which competitors in the market change their strategies
Goals for Market Research
Identify first customer
Estimate demand
Identify future customer segments
Two reasons to study the industry you will be entering?
1) It represents the external environment in which the business will be operating.
2) Can the entrepreneur make a profit significant enough to make the effort worthwhile?
When will return on investment be strong?
If there is no competition in the market