Chapter 4 Flashcards
Emotion
an intense reaction to an event that involves interpreting the meaning of the event, becoming psychologically aroused, labeling the experience as emotional, attempting to manage our reaction and communicating this reaction in the form of emotional displays.
Emotion sharing
when we talk about our emotional experiences with others.
Emotional Contagion
When the experience of the same emotion spreads to others
Feelings
short-term emotional reactions to events that generate only limited arousal
Moods
are low intensity states such as boredom, contentment, grouchiness
Primary Emotions
Joy (Ecstasy), Surprise (Amazement), Anger (Rage), Disgust (Loathing), Sadness (Grief), Fear (Terror).
blended emotions
events that trigger a mixture of emotions
Display Rules
How emotion is displayed based on culture, eg. 9/11 some people of cultures shouted in rage, others openly wept, others silently mourned.
Emotional Intelligence
the broader ability to interpret yours and other peoples emotions, communicate them constructively and solve emotional problems.
Emotional Management
involves attempts to influence which emotions you have when you have them and how you experience them.
suppression
inhibiting thoughts, arousal, and outward behavioral displays of emotion
venting
allowing emotions to dominate our thoughts and explosively expressing them
encounter avoidance
involves staying away from people, places, or activities you know will provoke emotions you don’t want to experience .
encounter structuring
intentionally avoiding topics that you know will provoke an emotional response
attention focus
intentionally devoting your attention only to aspects of an event or encounter that you know will not provoke an undesired emotion.
