CHAPTER 4 Flashcards
What are the levels of management in nursing?
conceptual skills, interpersonal skills, and technical
skills.
What is nursing management?
process of working
through staff members to provide comprehensive
care to the client, including planning, organizing,
directing, and controlling.
What are the responsibilities in each level of
management in nursing?
understanding how different parts of
the organization are interdependent, interacting with
patients to understand their concerns, experiences,
and opinions, and proficiency in performing
activities in the correct manner with the correct
technique.
How can the principles of time management be
applied in nursing management?
by prioritizing tasks,
delegating responsibilities, and setting realistic
goals
What are the different management functions in
nursing?
planning, organizing, directing, and
controlling.
What are the knowledge factors in nursing
management according to Summer?
refer to ideas, concepts, or
principles.
What are the ability factors in nursing management
according to Summer?
refer to skills, art, judgment,
and wisdom.
What are the attitude factors in nursing
management according to Summer?
refer to beliefs, feelings, and
values.
What are the interpersonal roles in basic
management roles?
The interpersonal roles in basic management roles
include being a Symbol, Facilitator, and a liaison.
What are the five basic management roles?
interpersonal roles, leadership roles,
informational roles, Decision roles and Resource allocator
What does a manager do in their leadership role?
manager directs and
involves in approved decisions.
What are the three informational roles of a
manager?
monitoring information, disseminating information
from both external and internal sources, and being
a spokesperson or representative of the
organization.
What are the nursing service administrative
positions?
CASHSN
What is the role of a top-level manager in nursing?
They manage and look at the organization as a
whole and overall operations, coordinate internal
and external influences, make decisions with few
guidelines or structures, establish objectives, and
represent the organization.
What are the three decision roles of a manager?
entrepreneur or innovator, a trouble shooter, and a
negotiator.
What is the role of a first-level manager in nursing?
They are concerned with specific unit’s workflow,
deal with immediate problems in the unit’s daily
operations, with organizational needs, and with
personal needs of employees, direct care to the
client, and link with the top and non-managers.
What does a manager do in their resource allocator
role?
manager allocates
budgets, time, and information.
What are some reasons why people fail to plan
effectively?
Lack of knowledge regarding the philosophy, goals
and objectives of the agency.
