Chapter 4 Flashcards

1
Q

Which elements make up ethical sourcing due diligence?

A

Bribery
Corruption
Fraud
Human rights
Modern slavery
Sustainability
Environmental issues
Equality
Diversity
Values

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2
Q

What does the Bribery Act suggest a business should have in place to protect itself against bribery in the workplace?

A

Proportionate procedures - procedure per level of severity

Top level commitment - statement from CEO etc

Risk assessment - regular assessment of likelihood vs impact

Due diligence

Communication - ongoing training

Monitoring review - supply chain to be monitored in line with procedure to ensure compliance

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3
Q

What sources of powers does the Power Base Model show us?

A

Legitimate power - this comes from idea that a single person or group have the formal right to power and other should be submissive by default. For example, managerial position, miltary rank, official position held. A sale director is able to make decision during a negotiation without having to call back to HQ for approval.

Reward power - this comes from a person and orgnisation ability to reward or compensate which can influence someone’s decision. For example the buyer may represent a large organisation who spend alot, are a reputable brand the seller wants to be a part of and so on.

Expert power - this is where someone can excert power with expertise in a field, professional qualification, a category manager. This can help challenge the other party when they are being vague or just not telling the whole truth. It forces the opposition to open and transparent because they will likely be caught out.

Referent power - also known as Charisma is where someone has develop a reputation for being someone people want to make a deal with. This can be where they are an expert in their field, are tough but fair, mange to breakdown barriers with understanding emotions, they are known for upholding the highest standard of ethics, wanting everyone to get a good deal and so on.

Coercive power - someone’s with power to punish other, embarrass, threaten, withdrawal of benefits to influence others behavior for non compliance

Informational power - power someone hold if they are able to withhold information others needed to get something done. Also known as the ‘gatekeeper’.

in terms of negotiation, the more powers bases you can call on the better.

Mnemonic r-relic

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4
Q

Which elements make up corruption?

A

Bribery
Deception
Abuse of power
Embezzlement - taking money or property which has been entrusted into a persons care. For example, an employee is entrusted to possess these legally but then tries to own them which becomes embezzlement

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5
Q

Can you name examples of fraud?

A

Fraud is when a person act deliberately to secure monies from another party through dishonest methods. Examples include:

Kickbacks
Collusion
Bid rigging - agreed who will win contract before competitive ITT etc. begins
False claims - falsified docs etc

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6
Q

The universal declaration of human rights includes which 5 basics rights?

A

Right to equality
Freedom from discrimination
Right to life, liberty and personal security
Freedom from slavery
Freedom from torture and degrading treatment

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7
Q

What are the 5 recognizes types of Modern Slavery?

A

Human trafficking
Bonded labour/ debt bondage
Forced labour
Child labour
Domestic slavery

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8
Q

Remember to reference CIPS CoC for brownie points. Simply state that it is reference to all member to ensure ethical and responsible sourcing and the behavior members should show.

A
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9
Q

What does the application of the CIPS CoC look like to members?

A

Enhance and protect the standing of the profession - never engage with irresponsible/ unethical activities

Maintain the highest standard and integrity in business relationships - act professionally, disclose all conflicts of interest, keeping the confidence of all parties with in the supply chain

Promote the eradication of unethical business practices - perform regular due diligence of suppliers

Enhance the proficiency and stature of the profession - Continue to strive for further knowledge through CPD and setting positive examples for other colleagues to follow

Ensure full compliance with laws and regulation - Comply with local country laws and if no laws exist, utilize CIPS CoC at all time

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10
Q

What is a code of ethics

A

Document detailing acceptable behavior?

Can relate to:

Modern slavery 
Child labour 
Bribery 
Fair trade
The environment

CIPS Code of Conduct can be quoted

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11
Q

Why is it important to keep ethical code of practice up to date?

A

Keep up to date with changing political and social norms, changes to standards and legislation as well as well change of precedents i.e. a recent court case of public outcry with an issue elsewhere which has now shifted public perception

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12
Q

What process should be followed to maintain and update code of ethics?

A

CoE can be monitored by:

Define - define the compliance risk
Prevent - prevent those risks
Detect - detect noncompliance
Respond - respond to allegations/ violations
Evaluate - evaluate results and seek to continually improve

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13
Q

What do Codes of Ethics cover?

A

Diversity
Equality and inclusion
Mission statement and values
Conflict of interest
Whistle blowing
Noncompliance

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14
Q

Can you name some ethical organisations?

A

CIPS
ILO
Fair Trade Foundation
ISO

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15
Q

What is the ILO?

A

International Labour Organisation

Brings together governments, employers and workers under a tripartite agency involving 187 member states.

enables all tree parties to have an equal voice.

purpose of the ILO is to take in account the opinion of each party and helps reach as amicable resolution.

ILO ets standard which member states and other parties may used to formulate regulation, procedures and policies to promote a good way of working. This is achieved by setting core conventions for local parties to follow.

The ILO meet to discuss core convention and changes must be adhered to by member states and their parties.

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16
Q

What are the 8 core conventions set by the ILO?

A

Freedom of association and protection of right to organise - the right to self govern the workforce subject to taking into account their feedback. this is usually achieved through unions where workers can voice their opinion

Right to organise and collective bargaining - employees have the fundamental right to join a union. Convention protects them from discrimination from joining that union

Forced labour - obliges member to prevent forced labour within organisations

Abolition of forced labour - members must proactively seek out forced labour and stop it

Minimum age - stops children being employed before they are of legal age. Age is set by each member state, however, the suggested age to handle dangerous and hazardous goods in 18 across all member states.

Worst forms of child labour - member states are expected to proactively stop the worst form of child labour including slavery and prostitution

Equal remuneration - promotes the right of all orker doing the same job to receive the same pay

Discrimination (emp & occ) - stop discrimination against sex, sexual orientation, religion, race etc

17
Q

What is the definition of Triple Bottom Line?

A

The financial term bottle line comes from trading profit and loss accounts. More philanthropic companies will incorporate CSR with the bottom line to create a triple bottom line. This means companies value social and environmental factors as important value steams in addition to economic performance. The triple bottom line was developed by John Elkington.

The 3 Ps of sustainability principles:
• Profit
• People
• Planet

18
Q

What is Triple Bottom Line?

A

Principle that companies should not just focus on profit. They should also operate and track a bottom line for people and planet. Although People and Planet will not have a numeric value, the point is that the same emphasis should be given to them as profit

19
Q

What are the procs and cons of triple bottom line/ 3ps?

A

Pros:
Encourages awareness of sustainability
Promote use of CSR policies
Supports awareness of the environment

Con:
It’s just a reporting tool
no legal requirement to conduct it
Hard to measure

20
Q

What are the 7 wastes?

A

DIMWOOT

Defects
Inventory
Motion
Waiting
Over production
Over processing
Transportation

21
Q

Remember, 3ps and triple bottom line aim to expand the current norm of financial performance reporting framework only by encouraging businesses to assess performance sustainability and ethical means.

A
22
Q

What does the application of CIPS code of conduct look like?

A

Enhance and protect the standing of the profession - never engage with unethical activities

Maintain the highest standard of integrity in all business relationships - acting in the highest professional manor, advising of any conflicts of interest and keeping the confidence of all parties.

Promote the eradication of unethical business practice - Regularly conduct due diligence on suppliers and keep up to date with regulations through CPD

Enhance the proficiency and stature of the profession - Continually strive to gain knowledge through CPD and set positive examples to other colleagues.

Ensure full compliance with the laws and regulation - Comply with the local country’s laws and if there is no law ensure that CIPS CoC is followed at all times.

23
Q

What’s the application of 7 principles/standards of public life?

A

Offers a framework to create and manage a code of ethics policies

Elements include:

Accountability
Selflessness
Integrity
Objectivity
Leadership
Honesty
Openess