Chapter 3 Vocab Commuication Skills

Question 1

Active listening

Answer 1

A way of communicating that involves giving a person one’s full attention while he is speaking and encouraging him to give information and clarifying ideas

Question 2

Adverse event

Answer 2

An unexpected event that causes serious injury or death; also called sentinel event

Question 3

Barrier

Answer 3

A block or an obstacle

Question 4

Body language

Answer 4

All of the conscious or unconscious messages a person’s body sends as she communicates; facial expression, gestures, and posture are examples

Question 5

Care conference

Answer 5

A meeting to share and gather information about a resident in order to develop a care plan

Question 6

Charting

Answer 6

That’s act of noting care and observations; documenting

Question 7

Care plan

Answer 7

A plan for each resident created by the RN that out lines the task the team members must preform to help the resident reach the goal of care

Question 8

Code

Answer 8

In health care, a emergent medical situation medical situation in which specially trained responders provide the nectary care

Question 9

Code status

Answer 9

Formal documentation of the type and scope of care that the should be provided to a particular resident in the event of a cardiac arrest, other catastrophic organ failure or thermal illness

Question 10

Critical thinking

Answer 10

The process of reasoning and analyzing in order to solve problems; for the NA, caricatures thinking mean making carful observations and promptly presorting all problems

Question 11

Culture

Answer 11

A set of learned beliefs, values, traditions and behaviors shared by a social or ethnic group

Question 12

Edema

Answer 12

Swelling in body tissues cause by excess fluid

Question 13

Incident

Answer 13

And accident, problem, or unexpected event during the course of care

Question 14

Incident report

Answer 14

A report documenting and incident and the response to the incident

Question 15

Medical chart

Answer 15

A legal record of all medical care of a patient, resident, or client receives

Question 16

Minimum data set (MDS)

Answer 16

A detailed form with guide lines for assign residents in a long term care facilities; also detail of what do do if resident problems are identified

Question 17

Nonverbal communication

Answer 17

Communication without using words, such as through gestures and facial expressions

Question 18

Nursing process

Answer 18

An organized method used nurses to determine resident’s needs, plan the appropriate care to meet those needs, evaluate how well the plan of care is working, the five steps are assessment, diagnosis, planning, implementation, and evaluation

Question 19

Objective information

Answer 19

Factual information using the five Senses of sight, hearing smell, and touching

Question 20

Orientation

Answer 20

A person’s awareness of a person place or time

Question 21

Prefix

Answer 21

A word part that comes before the root to help form a new term

Question 22

Prioritize

Answer 22

To place things in order of importance

Question 23

Root

Answer 23

The main part of a word that contains its basic meaning or definition

Question 24

Rounds

Answer 24

Schedule visits to each resident’s room to assess the resident’s condition and needs to discuss the care plan with parting staff

Question 25

Sentinel event

Answer 25

An unexpected event that causes serious injury or death

Question 26

Subject information

Answer 26

Information collected from residents, their family’s members, and their friends; information may not be true, but it is what the person reported

Question 27

Suffix

Answer 27

A word part added to the end of a root or prefix to create a new word

Question 28

Verbal communication

Answer 28

Communication involving the use of spoken or written word or sounds

Question 29

Vital signs

Answer 29

Measurements- temp,pulse,respirations,BP- that monitor the functioning vital organs of the body