Chapter 3 Vocab Commuication Skills Flashcards
Active listening
A way of communicating that involves giving a person one’s full attention while he is speaking and encouraging him to give information and clarifying ideas
Adverse event
An unexpected event that causes serious injury or death; also called sentinel event
Barrier
A block or an obstacle
Body language
All of the conscious or unconscious messages a person’s body sends as she communicates; facial expression, gestures, and posture are examples
Care conference
A meeting to share and gather information about a resident in order to develop a care plan
Charting
That’s act of noting care and observations; documenting
Care plan
A plan for each resident created by the RN that out lines the task the team members must preform to help the resident reach the goal of care
Code
In health care, a emergent medical situation medical situation in which specially trained responders provide the nectary care
Code status
Formal documentation of the type and scope of care that the should be provided to a particular resident in the event of a cardiac arrest, other catastrophic organ failure or thermal illness
Critical thinking
The process of reasoning and analyzing in order to solve problems; for the NA, caricatures thinking mean making carful observations and promptly presorting all problems
Culture
A set of learned beliefs, values, traditions and behaviors shared by a social or ethnic group
Edema
Swelling in body tissues cause by excess fluid
Incident
And accident, problem, or unexpected event during the course of care
Incident report
A report documenting and incident and the response to the incident
Medical chart
A legal record of all medical care of a patient, resident, or client receives
Minimum data set (MDS)
A detailed form with guide lines for assign residents in a long term care facilities; also detail of what do do if resident problems are identified
Nonverbal communication
Communication without using words, such as through gestures and facial expressions
Nursing process
An organized method used nurses to determine resident’s needs, plan the appropriate care to meet those needs, evaluate how well the plan of care is working, the five steps are assessment, diagnosis, planning, implementation, and evaluation
Objective information
Factual information using the five Senses of sight, hearing smell, and touching
Orientation
A person’s awareness of a person place or time
Prefix
A word part that comes before the root to help form a new term
Prioritize
To place things in order of importance
Root
The main part of a word that contains its basic meaning or definition
Rounds
Schedule visits to each resident’s room to assess the resident’s condition and needs to discuss the care plan with parting staff
Sentinel event
An unexpected event that causes serious injury or death
Subject information
Information collected from residents, their family’s members, and their friends; information may not be true, but it is what the person reported
Suffix
A word part added to the end of a root or prefix to create a new word
Verbal communication
Communication involving the use of spoken or written word or sounds
Vital signs
Measurements- temp,pulse,respirations,BP- that monitor the functioning vital organs of the body
