Chapter 3- The Tasks Of Management Flashcards
What is management?
Process of coordinating work related activities so that the people performing them complete them accurately and effectively
What is a manager?
A person who has been appointed in managerial position and carries out management tasks
Name and explain the organizations in which a manager works?
Commercial
Organizations that manufacture goods services or retails
Governmental
Tax funded department that is formed by the government
Voluntary
Organizations that focuses on a specific agenda and creates income not for profit
Name and explain the levels of management
Top management
- Responsible for overall direction of the business
- Develop and communicate vision mission goals and objectives
Middle management
- Create link between top management and first level management
- They receive broad general strategies and make them into smaller goals and action plans.
First level management
- Implement plans given by model from top management
- Responsible for production of goods and provision of services
Non managerial employees
- Report to first level management and responsible for basic processes of production
Name the management tasks
Planning
Organizing
Leading
Motivating
Controlling
Define planning
Deciding in advance what to do how to do it when to do it, and who does it. It allows the business to define its short-term objectives together with long-term goals.
Define organizing
Structuring, coordinating, and directing of an organizations resources in order to achieve objectives
Define leading
Directing and guiding other employees to complete tasks. Managers need to act like leaders and motivate a team.
Define motivating
The act of influencing employees in order to cause and sustain goal orientated behaviors
Define controlling
Process of developing performance standards, according to set objectives in the planning process
Name and explain management skills
Conceptual skills.
Managers use it to understand abstract ideas so they can consider possible options to a problem
Human skills
Managers use it to understand, influence lead, and change the attitudes and behavior of individuals and teams
Technical skills
Managers use it when they need jobs specific knowledge and techniques to perform a role
Name and explain management roles
Decisional roles:
Entrepreneur
Disturbance handler
Negotiator
Resource allocator
Interpersonal roles:
Figurehead
Leader
Liaison person
Informational roles:
Monitor
Disseminator
Spokesperson
