Chapter 3 Terms Flashcards

1
Q

Business Planning

A

An ongoing process of making decisions that guides the firm both in the short term and in the long term

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2
Q

Business Plan

A

A plan that includes the decisions that guide the entire organization

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3
Q

Marketing Plan

A

A document that describe the marketing environment, outlines the marketing objectives and strategy, and identifies how the company will implement and control the strategies embedded in the plan

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4
Q

Strategic Planning

A

A managerial decision process that matches an organization’s resources and capabilities to its market opportunities for long-term growth

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5
Q

Strategic Fit

A

The degree to which an organization is matching its resources and capabilities with the opportunities in the external environment

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6
Q

Strategic Business Units

A

Individual units within the firm that operate like separate businesses, with each having its own mission, business objectives, resources, managers, and competitors

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7
Q

Mission Statement

A

A formal statement in an organization’s strategic plan that describes the overall purpose of the organization and what it intends to achieve in terms of its customers, products, and resources

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8
Q

Situational Analysis

A

Refers to a collection of methods that managers use to analyze an organization’s internal and external environment to understand the organization’s capabilities, customers, and business environment.

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9
Q

Internal Environment

A

The controllable elements inside an organization, including its people, its facilities, and how it does things that influence the operations of the organization

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10
Q

External Environment

A

The uncontrollable elements outside an organization that may affect its performance either positively or negatively

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11
Q

SWOT Analysis

A

An analysis of an organization’s strengths and weaknesses and the opportunities and threats in its external environment.

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12
Q

Business Portfolio

A

The group of different products or brands owned by an organization and characterized by different income-generating and growth capabilities

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13
Q

Portfolio Analysis

A

A management tool for evaluating a firm’s business mix and assessing the potential of an organization’s strategic business units

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14
Q

BCG Growth-Market Share Matrix

A

A portfolio analysis model developed by the Boston Consulting Group that assesses the potential of successful products to generate cash that a firm can then use to invest in new products.

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15
Q

Stars

A

SBUs with products that have a dominant market share in high-growth markets

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16
Q

Cash Cows

A

SBUs with a dominant market share in a low-growth-potential market

17
Q

Question Marks

A

SBUs with low market shares in fast-growth markets

18
Q

Dogs

A

SBUs with a small share of a slow-growth market. They are businesses that offer specialized products in limited markets that are not likely to grow quickly

19
Q

Market Penetration Strategies

A

Growth strategies designed to increase sales of existing products to current customers, nonusers, and users of competitive brands in served markets

20
Q

Market Development Strategies

A

Growth strategies that introduce existing products to new markets

21
Q

Product Development Strategies

A

Growth strategies that focus on selling new products in existing markets.

22
Q

Diversification Strategies

A

Growth strategies that emphasize both new products and new markets