Chapter 3 - Marketing Research Process and Objectives Flashcards
How many steps are used in the marketing research process?
11
What is the first step?
Step 1: Establish the Need for Marketing Research
What is the second step?
Step 2: Define the Problem
Is there anything you can do if you define a problem incorrectly?
No
What is the most important step in the marketing research process?
Step 2: Define the Problem
What is the third step?
Step 3: Establish Objectives
What should the objectives state?
What the researchers must do
What are research objectives?
Are specific and tell the researcher exactly what information must be collected to solve the problem by facilitating selection of an alternative
What is the fourth step?
Step 4: Determine Research Design
What is exploratory research?
Collecting information in an unstructured and informal manner
What is descriptive research?
Research that describes the phenomena of interest
What is causal research?
Attempt to uncover what factor or factors cause some event
What is the eleventh step?
Step 11: Prepare and Present the Final Research Report