Chapter 3 - Marketing Research Process and Objectives Flashcards

1
Q

How many steps are used in the marketing research process?

A

11

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2
Q

What is the first step?

A

Step 1: Establish the Need for Marketing Research

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3
Q

What is the second step?

A

Step 2: Define the Problem

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4
Q

Is there anything you can do if you define a problem incorrectly?

A

No

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5
Q

What is the most important step in the marketing research process?

A

Step 2: Define the Problem

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6
Q

What is the third step?

A

Step 3: Establish Objectives

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7
Q

What should the objectives state?

A

What the researchers must do

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8
Q

What are research objectives?

A

Are specific and tell the researcher exactly what information must be collected to solve the problem by facilitating selection of an alternative

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9
Q

What is the fourth step?

A

Step 4: Determine Research Design

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10
Q

What is exploratory research?

A

Collecting information in an unstructured and informal manner

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11
Q

What is descriptive research?

A

Research that describes the phenomena of interest

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12
Q

What is causal research?

A

Attempt to uncover what factor or factors cause some event

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13
Q

What is the eleventh step?

A

Step 11: Prepare and Present the Final Research Report

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