Chapter 3- Listening

Question 0

What is appreciative listening?

Answer 0

Listening for pleasure or enjoyment.

Question 1

What is difference between hearing and listening?

Answer 1

Hearing is when the vibration of sound waves on the ear drums and the firing of electrochemical impulses in the brain.

Listening is paying close attention to, and making sense of what we hear.

Question 2

What is empathic listening?

Answer 2

Listening to provide emotional support for a speaker.

Question 3

What is comprehensive listening?

Answer 3

Listening to understand the message of a speaker.

Question 4

What is Critical listening?

Answer 4

Listening to evaluate a message for purposes of accepting or rejecting it.

Question 5

What are the four causes of poor listening?

Answer 5

1) Not Concentrating- thinking about other things.
2) Listening too hard- soaking up the speakers words as if memorizing the speech not taking what is important
3) jumping to conclusions
4) focusing on delivery and personal appearance.

Question 6

What is spare “brain time”?

Answer 6

The difference between the rate at which most people talk (120-150 words a minute) and The rate at which the brain can process language (400-800 wpm)

Question 7

How to become a better listener?

Answer 7

1) take listening Seriously
2) be an active listener- giving undivided attention to a speaker Ina genuine effort to understand the speaker’s point of view
3) Resist Distractions-
4) Don’t be diverted by appearance or delivery
5) Suspend judgement
6) Focus your listening
7) develop note taking skills- keyword note taking outlines briefly the main points and supporting evidence

Question 8

What are ways to focus your listening?

Answer 8

Listen for:
ㅇMain Points
ㅇEvidence
ㅇTechnique