Chapter 3: Listening Flashcards
1
Q
Appreciative Listening
A
listening for pleasure or enjoyment
2
Q
Empathetic Listening
A
listening to provide emotional support for the speaker
3
Q
Comprehensive Listening
A
listening to understand the message of the speaker
4
Q
Critical Listening
A
listening to evaluate a message for the purpose of accepting or rejecting the idea/statement
5
Q
120-180
A
words a minute
6
Q
400-500 words
A
processed a minute
7
Q
How to Become a Better Listener
A
- Take Listening Seriously
- Be An Active Listener
- Resist Distractions
- Don’t Be Diverted By Appearance Or Delivery
- Suspend Judgement
- Focus Your Listening
8
Q
Active Listening
A
giving undivided attention to a speaker in a genuine effort to understand fully
