chapter 3 Flashcards

1
Q

therapeutic relationships

A

Differs from our normal “friendships”, where there is a mutual “give and take”
In therapeutic relationships the goal is for the client to benefit…not the clinician

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2
Q

Universal Stages of LossElizabeth Kübler-Ross

A

Denial – “But I feel so healthy” “I can’t believe she is gone”

Anger- “This isn’t fair. I (he or she) doesn’t deserve this!”

Bargaining – “Just let me live long enough to see my grandchild’s birth” “I’ll do anything if you give me a few more years”

Depression – “I’m going to die so why does it matter?”

Acceptance – “Death is near, but I will be ok”

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3
Q

Therapeutic Use of Self

A
Can be seen as the “art of relating”
Using our interactions to benefit others
Awareness of ourselves is a MUST!
our communication style
how we present ourselves to the client
how we relate to others

We must assess our own interaction skills & make adjustments about how to use our skills to help the client

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4
Q

Therapeutic Use of Self

A

“…term used to describe how an OT practitioner uses personal understanding about relationships, emotions, and experiences in an intentional way in order to communicate with the client” (Taylor, 2008)
Considered a treatment method
Identified by clients as “critical” to the outcome of OT treatment (Cole & McLean, 2003).
Working towards establishing “rapport”

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5
Q

Therapeutic Use of Self- Rapport

A

“…an essential part of a healthy therapist-client relationship, leaving the client feeling safe and respected….”

Includes agreement on therapy goals & methods to be utilized

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6
Q

Intentional Relationship Model (IRM)

A

Developed by Renee Taylor PhD

IRM defines how the client and the therapist each contribute to the unique interpersonal dynamic that becomes the therapeutic relationship

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7
Q

Intentional Relationship Model (IRM)

A

IRM emphasizes how the client-therapist relationship influences occupational engagement and therapy outcomes
Other OT models do not address this particular concept
Client is central focus

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8
Q

Intentional Relationship Model (IRM)

A

Consists of six primary interpersonal modes:
specific way of relating to a client

Advocating
Collaborating
Empathizing
Encouraging
Instructing
problem solving
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9
Q

Intentional Relationship Model (IRM)

A

Interpersonal Reasoning
An internal process in which we choose the most appropriate mode for interacting with a client at a certain time

Require us to be mindful during our interactions

Goal of the IRM is to be “multimodal”

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10
Q

Advocating (six primary interpersonal modes)

A

Therapists stand up for a client’s rights and ensure resources are accessible.
Mediator

Negotiator

Enforcer
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11
Q

collaborating (six primary interpersonal modes)

A

A partnership with the client to ensure that the client plays an active role in the therapeutic process.

Choice

Freedom

Autonomy as much as possible.

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12
Q

Empathizing (six primary interpersonal modes)

A

Therapist seeks to understand the client’s thoughts, feelings, and behaviors.

Focuses on ensuring that the client feels trusted and understood

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13
Q

Instructing (six primary interpersonal modes)

A

Role of teaching through clear explanations of the plan, sequence, and events of therapy
Gives consistent objective feedback about performance

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14
Q

Problem-Solving (six primary interpersonal modes)

A

Problem-solving describes when the therapist acts as a facilitator.

Using logical thinking

Outlining choices

Utilizing strategic questions.

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15
Q

Self Awareness as a Tool

A

Recognizing our true nature
Behaviors
Emotional reactions/responses
Our impact on others around us

What am I bringing to the relationship?
Lack of self awareness can lead to distorted self perceptions.
How can this be a problem?

Skills required
ability to develop trust
demonstrate empathy
use of active listening
use of verbal and nonverbal communication
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16
Q

Body language

A

Legs crossed, swinging one foot- bored

Sitting hands clasped behind head- superiority

Arms tightly crossed- defensive, closed off

Head/chin resting on hand- bored

Standing with hands on hips- aggression

Drumming fingers- impatient

Rubbing hands- anxiety

Sighing/Avoiding Eye Contact- appear to be uninterested

17
Q

active listening

A

Key to building good relationship
Listen without judgement
Don’t jump in with quick answers & responses
Moment-to-moment focus
Try to refrain from thinking about what you’re going to say
Mindfulness!
Receiver paraphrases the speaker’s words to ensure accurate understanding

18
Q

Three processes of active listening:

A
  1. Restatement- restate words as heard
  2. Reflection – Verbalizing content and feelings implied
  3. Clarification- summarize/simplify client’s thoughts and feelings
19
Q

Reflective Listening

A

Demonstrate to the client that you are listening and trying to understand his situation.
Offer the client an opportunity to “hear” her own words, feelings and behaviors reflected back to her.
Reflect the client’s general experiences and the “in the moment” experience of the clinic visit.
Conveys:
– interest,
– empathy,
– understanding
• Allows the practitioner to check his/her understanding of what
the client meant

20
Q

Reflective Listening

A
examples.
“It sounds like…”
“It seems as if….”
“What I hear you saying is….”
“I get a sense that….”
“It feels as though….”
21
Q

simple reflection

A

Repeating the client’s words. You are basically putting a “mirror up” for them.
You can also paraphrase, but stay close to what they said.

“You haven’t cooked in a long time because of your disability.”

If a feeling is communicated, add that.

“It sounds like you are missing cooking.”

22
Q

opened ended questions

A

Establish a safe environment, and build trusting and respectful relationship.
Explore, clarify and gain an understanding of your client’s world.
Learn about the client’s past experience, feelings, thoughts, beliefs, and behaviors.
Gather information – client does most of the talking.

23
Q

OARS

A

open ended questions
affirminations
reflective listening
summarizing