Chapter 3 Flashcards

1
Q

Culture

A
  • Knowledge, experience, beliefs, values, attitudes, religion, symbols, and possessions acquired by a group of people.
  • transmitted from one generation to another through education by example
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2
Q

Subculture

A
  • A cultural group within a larger or predominant culture

- distinguished by class, ethnic background, religion, unified shared beliefs and interests

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3
Q

Counterculture

A
  • culture with values and lifestyles in opposition to the current culture
  • members openly reject surrounding cultural values
  • punk, emotional, nu metal, gangsta rap
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4
Q

cultural determinants

A

-main factors that shape culture:

religion, politics, topography, climate, history

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5
Q

culture of Saudi Arabia

A
  • religion of Islam
  • prayers 5 times a day
  • Friday is holy, weekend begins Thursday ends Saturday
  • Loose clothing due to hot climate
  • women wear clothing that leave hands feet and face bare
  • Criminal cases are tried under sharia courts which enforce a strict conservative version of sunni Islam
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6
Q

culture of Japan

A
  • major religions are Buddhism and shintoism
  • hierarchical relationships among people due to belief in the natural order of things
  • embraced western culture, but tradition Japanese culture dominates sports, food, entertainment
  • definite sense of etiquette and rules of behaviour
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7
Q

cultural awareness and business

A
  • firms that want to expand must determine importance of cultural differences
  • extent of products and processes can adapt to foreign environment
  • some cultures require experience to understand
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8
Q

Impact of Culture on business

A
  • Culture heavily impacts businesses

- Failure to consider can ruin negotiations, derail marketing campaigns, and cause labour unrest

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9
Q

Labour force

A
  • Regulated by the Canadian government
  • Provides minimum wage
  • Mandates workplace safety
  • Prevents discrimination
  • Legislates holidays and hours of work
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10
Q

Rationalization

A
  • Attempt to increase a company’s effectiveness or efficiency
  • Downsizing, cutbacks, layoffs, relocation corporate functions, activities to countries that have cheaper labour and fewer union problems
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11
Q

Differences that Canadian business people encounter

A
  • Child labour
  • Discrimination
  • Wages
  • Standards and practices
  • Indigenous cultures
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12
Q

Meeting culture

A
  • Time perception
  • Spatial Perception
  • Non verbal communication
  • Business etiquette
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13
Q

Monochronic

A
  • Time is linear, sequential

- Focused on one thing at a time with logical progression

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14
Q

Polychronic

A
  • Many things happening simultaneously

- Time is flexible and schedules are not of primary importance

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15
Q

Power Distance (PDI)

A

-how the difference in power between people is perceived

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16
Q

Uncertainty Avoidance (UAI)

A

-how various cultures adapt to change

17
Q

Individualism vs Collectivism (IDV)

A

-extent to which people are expected to make their own decisions regarding their choice of education, job, etc.

18
Q

Orientation (LTO)

A

-the degree to which cultures value short term or long term goals

19
Q

Indulgence vs Restraint

A

-the degree to which a culture values having fun or following strict social norms