Chapter 3 Flashcards
Culture
- Knowledge, experience, beliefs, values, attitudes, religion, symbols, and possessions acquired by a group of people.
- transmitted from one generation to another through education by example
Subculture
- A cultural group within a larger or predominant culture
- distinguished by class, ethnic background, religion, unified shared beliefs and interests
Counterculture
- culture with values and lifestyles in opposition to the current culture
- members openly reject surrounding cultural values
- punk, emotional, nu metal, gangsta rap
cultural determinants
-main factors that shape culture:
religion, politics, topography, climate, history
culture of Saudi Arabia
- religion of Islam
- prayers 5 times a day
- Friday is holy, weekend begins Thursday ends Saturday
- Loose clothing due to hot climate
- women wear clothing that leave hands feet and face bare
- Criminal cases are tried under sharia courts which enforce a strict conservative version of sunni Islam
culture of Japan
- major religions are Buddhism and shintoism
- hierarchical relationships among people due to belief in the natural order of things
- embraced western culture, but tradition Japanese culture dominates sports, food, entertainment
- definite sense of etiquette and rules of behaviour
cultural awareness and business
- firms that want to expand must determine importance of cultural differences
- extent of products and processes can adapt to foreign environment
- some cultures require experience to understand
Impact of Culture on business
- Culture heavily impacts businesses
- Failure to consider can ruin negotiations, derail marketing campaigns, and cause labour unrest
Labour force
- Regulated by the Canadian government
- Provides minimum wage
- Mandates workplace safety
- Prevents discrimination
- Legislates holidays and hours of work
Rationalization
- Attempt to increase a company’s effectiveness or efficiency
- Downsizing, cutbacks, layoffs, relocation corporate functions, activities to countries that have cheaper labour and fewer union problems
Differences that Canadian business people encounter
- Child labour
- Discrimination
- Wages
- Standards and practices
- Indigenous cultures
Meeting culture
- Time perception
- Spatial Perception
- Non verbal communication
- Business etiquette
Monochronic
- Time is linear, sequential
- Focused on one thing at a time with logical progression
Polychronic
- Many things happening simultaneously
- Time is flexible and schedules are not of primary importance
Power Distance (PDI)
-how the difference in power between people is perceived