Chapter 3 Flashcards

1
Q

What is culture?

A

The knowledge, experience, beliefs, values, attitudes, religions, symbols, and possessions acquired be a group of people who have lived in the same region or country for generations

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2
Q

How is culture transmitted from generations?

A

Through education and by example

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3
Q

What is a subculture

A
  • A culture group within a larger or predominant culture. - distinguished from from it by factors such as class, ethnic background, and religion,
  • unified by shared beliefs and interest
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4
Q

What is a counterculture?

A

A culture that has values or lifestyles that are in opposition to these of the current accepted culture
- members openly reject the established cultural values around them

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5
Q

What are examples of countercultures?

A

Punk, emo, nu metal, gangsta rap

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6
Q

Cultural determinants

A

The main factors that shake the culture of a specific group

= religion, politics, topography, climate, history

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7
Q

Saudi Arabia culture

A
  • revolves around the religion of Islam
  • activity stops 5 times a day for prayer
  • Friday = holiest day
    Muslim weekend = Thursday to Saturday
  • clothing = loose and flowing
  • women = only hands, feet, face bare
  • criminal cases tried under sharia courts which enforce a strict conservative version of Sunni Islam
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8
Q

The culture of Japan

A
  • religious beliefs = Shintoism and Buddhism
  • belief in the natural order of things has translated into hierarchical relationships among people
  • western culture embraced
  • traditional Japanese culture dominant in food, sports, entertainment
  • definite sense of etiquette and rules of behaviour
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9
Q

What are criminal cases tried under in Saudi Arabia

A

Sharia courts which enforce a strict conservative version of Sunni Islam

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10
Q

What is there a definite sense of in Japan?

A

Etiquette and rules of behaviour

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11
Q

What has caused hierarchical relationships among people in Japan?

A

Belief in the “natural order of things”

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12
Q

What must you consider when entering a foreign market

A

Climate and religion

Ex. No market for Canadian pork in Israel as Jewish culture forbids eating this product

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13
Q

Failing to consider culture could…

A

Ruin a negotiation, derail a marketing campaign, and cause labour unrest

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14
Q

Explain how Canada’s financial services industry has successfully entered foreign markets

A
  • attitudes towards money often culturally determined
  • Canadian banks in foreign countries must understand their clients culture to meet their savings
    Ex. Japanese families save for specially made kimonos for their daughters
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15
Q

Who regulates the labour force in Canada

A

The Canadian government

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16
Q

What our labour laws influenced by

A

Labour unions and cultural values

17
Q

What do labour laws regulate

A
  • minimum wage
  • mandates workplace safety
  • prevents discrimination
  • legislates holidays and hours of work
18
Q

Rationalization

A

Any attempt to increase a company’s effectiveness or efficiency

19
Q

Examples of rationalizing

A

Downsizing, cutbacks, layoffs, and relocating corporate functions and activities to countries that have cheaper labour and few or no union problems

20
Q

Different countries may have different values of labour and workplace….difference may be found in what areas….

A
  1. Child labour
  2. Discrimination
  3. Wages
  4. Standards and practises
  5. Indigenous culture
21
Q

4 factors of meeting culture

A
  1. Time perception
  2. Spatial perception
  3. Non-verbal communication
  4. Business etiquette (appropriate convo)
22
Q

What are the two ways to perceive time?

A
  1. Monochronic - time is seen as linear and sequential - focus placed on one thing at a time in a logical process
  2. Polychronic - time is seen as involving many things happening simultaneously with the participation of many people - time is flexible and schedules are not primary importance
23
Q

Who identified cultural dimensions

A

Geert Hofstede

24
Q

Power Distance

A

PDI

How the difference in power between people is perceive

25
Q

Uncertainty Avoidance

A

UAI

How do various cultures adapt to change

26
Q

Masculinity vs. Femininity

A

MAS

The degree to which a culture values assertiveness, competitiveness, ambition, and the accumulation of material goods

27
Q

Individualism vs Collectivism

A

IDV

The extent to which people are expected to make their own decisions regarding their choice of education, job, etc.

28
Q

Orientation

A

LTO

The degree to which cultures value short or long term goals

29
Q

Indulgence vs Restraint

A

The degree so which culture values having fun or following strict social norms