Chapter 3 Flashcards

1
Q

Ethnocentrism

A

a self-centered mentality by a group of people who perceive their own culture, ethics, and norms as natural, rational and morally rights

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2
Q

Culture

A

the collective programming of the mind that distinguishes the members of one group or category of people from another

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3
Q

Artifacts of Culture

A

the visible surface of culture

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4
Q

Context

A

the underlying background upon which interaction takes place

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5
Q

Low-Context Culture

A

a culture in which communication is usually taken at face value without much reliance on unspoken context

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6
Q

High-Context Culture

A

a culture in which communication relies a lot on the underlying unspoken context, which is as important as the words used

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7
Q

Cluster

A

countries that share similar cultures together

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8
Q

Civilization

A

the highest cultural grouping of people and the broadest level of cultural identity people have

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9
Q

Power Distance

A

the extent to which less powerful members within a country expect and accept that power is distributed unequally

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10
Q

Individualism

A

the perspective that the identity of an individual is fundamentally his or her own

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11
Q

Collectivism

A

the idea that the identity of an individual is primarily based on the identity of his or her collective group

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12
Q

Masculinity

A

values traditionally associated with male role, such as assertive, decisive and aggressive

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13
Q

Femininity

A

values traditionally associated with female role, such as compassion, care, and quality of life

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14
Q

Uncertainty Avoidance

A

the extent to which members in different cultures accept ambiguous situations and tolerate uncertainity

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15
Q

Long-Term Orientation

A

a perspective that emphasized perseverance and savings for future betterment

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16
Q

Corporate Language

A

the language used for communications between entities of the same MNE in different countries

17
Q

Lingua Franca

A

the dominance of one language as a global business language

18
Q

Holy

A

an item or activity that is treated with particular respect by a religion

19
Q

Taboo

A

an item or activity considered unclean by a religion

20
Q

Secular Society

A

a society where religion does not dominate public life

21
Q

Ethics

A

the principles, standards, and norms of conduct governing individual and firm behavior

22
Q

Code of Conduct

A

a set of guidelines for making ethical decisions

23
Q

Ethical Relativism

A

a perspective that suggests that all ethical standards are relative

24
Q

Ethical Imperialism

A

the absolute belief that there is only one set of Ethics and we have it

25
Q

Corruption

A

the abuse of public power for private benefits, usually in the form of bribery

26
Q

In-Group

A

individuals and firms regarded as part of ‘us’

27
Q

Out-Group

A

individuals and firms not regarded as part of ‘us’

28
Q

Cultural Intelligence

A

an individual’s ability to understand and adjust to new cultures