Chapter 3

Question 1

<p style=”text-align: center;”> THE KEY INGREDIENTS<br /> of relaxed control are</p>

Answer 1

<p style=”text-align: center;”> THE KEY INGREDIENTS<br /> of relaxed control are</p> <p> (1) <strong>clearly defined outcomes (projects</strong>) and the next actions required to move them toward closure, and<br /> (2) <strong>reminders placed in a trusted system</strong> that is reviewed regularly.</p> <p> This is what I call horizontal focus. Although it may seem simple, the actual application of the process can create profound results.</p>