chapter 3 Flashcards
professional
a person who earns a living through the expertise of his/her work
standards of care
written requirements that detail the responsibilities a professional will be held accountable for in the performance of his or her duties
all professionals at least have 1 -detail minimal requirements - hold professionals accountable - generic, simple statements National, state, local
code of ethics
written statements that detail type of behavior a professional should strive toward when performing his or her professional duties
each profession has atleast one professional organization that publishes a code of ethics
describes the type of conduct expected
medical practice act
laws passed by a state to determine the requirements of a healthcare & it’s professionals
create a medical board that oversees healthcare in the state
write policies & procedures that dictate how healthcare is delivered
determine the scope of healthcare delivery & practice
credentialing
validation of an individual’s qualifications and background by an established organization granting the verification
licensure
a person is granted the authority to perform a certain task after demonstrating certain expertise, a credentializing process
similar to a drivers license
not all professions are required to have 1
differs from state to state
(static principle)
certification
confirms or gurantees that specific knowledge has been obtained in a particular area, credentializing process
determined by granting institution
input provided by professional organizations
criteria differs from state to state
reciprocity
the exchange of credentials from one state to another
transferring credentials from one state to another
different states have different requirements
reciprocity agreements differs from state to state
technical skills
administering medications assessing patients and their conditions identifying instruments performing medical or surgical procedures taking/reading diagnostic images need an understanding of A&P taught in a classroom setting
people skills (AKA emotional intelligence)
emotional skills
caring nature of people who wants to help
1. building self esteem of others
2. showing empathy for others
3. communicating effectively:
by asking productive questions
demonstrating effective listening skills
responding appropriately to emotional statements
practice of medicine
applies to all healthcare professionals
medicine is not an exact science but is continually learned & fine-tuned
build a knowledge base from every patient
professions and Professionals
professional - expertise, well crafted technical and people skills
applies when you first start working
professional organizations
accreditation requirements many focus on education set standards for the profession standards of care code of ethics
medical board
what the requirements are for entering healthcare profession
what the requirements are for working as a healthcare professional
how healthcare is delivered within the state
policies and procedures
write laws regarding credentializing
-certification
-licensure
revocation and suspension criteria
registration
a special designation which is used to differentiate members of the same profession
identifies who can perform specific technical skills
a list identifies who’s registered from who’s not
scope of practice
sets the legal boundaries that each profession is authorized by law to perform
identifies what you can do/can’t do
determined by medical boards & practice acts
3 employment law areas
applying for a job
working on the job
losing a job
Equal Employement Opportunity Commission (EEOC)
age disability race gender national origin pregnancy religion
affirmative action
address overt wrongs committed in the past
applies to any aspect of a job, hiring, promotions, termination
Americans disability act (ADA)
protects people with disabilities
prohibits discrimination
based on qualifications and ability
occupational safety and health administration (OSHA)
workplace safety
bloodborne pathogens
-what they are
-protection guidelines
material safety data sheet (MSDS)
caustic material
risk for exposure
treatment for exposure
properly handle & store substances
workers compensation
on the job illness/injury benefits -requirements did the injury arise out of the work performed did the injury occur in the course of their Employement -wages -medical expenses -work accommodations
Family Medical Leave Act (FMLA)
up to 12 weeks of unpaid leave applies to men/women birth and care of newborn placement of adoptive child care for immediate family members serious, personal health conditions
losing a job
justified cause
all previous agencies, programs, discriminatory practices
Union consideration
defensive medicine
the type of medical practice used by healthcare workers to protect themselves against potential lawsuits
apart of all patient care
focuses on the healthcare provider, not the patient