chapter 3

Question 1

professional

Answer 1

a person who earns a living through the expertise of his/her work

Question 2

standards of care

Answer 2

written requirements that detail the responsibilities a professional will be held accountable for in the performance of his or her duties

all professionals at least have 1
-detail minimal requirements
- hold professionals accountable
- generic, simple statements
National, state, local

Question 3

code of ethics

Answer 3

written statements that detail type of behavior a professional should strive toward when performing his or her professional duties

each profession has atleast one professional organization that publishes a code of ethics
describes the type of conduct expected

Question 4

medical practice act

Answer 4

laws passed by a state to determine the requirements of a healthcare & it’s professionals

create a medical board that oversees healthcare in the state
write policies & procedures that dictate how healthcare is delivered
determine the scope of healthcare delivery & practice

Question 5

credentialing

Answer 5

validation of an individual’s qualifications and background by an established organization granting the verification

Question 6

licensure

Answer 6

a person is granted the authority to perform a certain task after demonstrating certain expertise, a credentializing process

similar to a drivers license
not all professions are required to have 1
differs from state to state
(static principle)

Question 7

certification

Answer 7

confirms or gurantees that specific knowledge has been obtained in a particular area, credentializing process

determined by granting institution
input provided by professional organizations
criteria differs from state to state

Question 8

reciprocity

Answer 8

the exchange of credentials from one state to another

transferring credentials from one state to another
different states have different requirements
reciprocity agreements differs from state to state

Question 9

technical skills

Answer 9

administering medications
assessing patients and their conditions
identifying instruments
performing medical or surgical procedures
taking/reading diagnostic images
need an understanding of A&P
taught in a classroom setting

Question 10

people skills (AKA emotional intelligence)

Answer 10

emotional skills
caring nature of people who wants to help
1. building self esteem of others
2. showing empathy for others
3. communicating effectively:
by asking productive questions
demonstrating effective listening skills
responding appropriately to emotional statements

Question 11

practice of medicine

Answer 11

applies to all healthcare professionals
medicine is not an exact science but is continually learned & fine-tuned
build a knowledge base from every patient

Question 12

professions and Professionals

Answer 12

professional - expertise, well crafted technical and people skills
applies when you first start working

Question 13

professional organizations

Answer 13

accreditation requirements 
many focus on education
set standards for the profession
standards of care
code of ethics

Question 14

medical board

Answer 14

what the requirements are for entering healthcare profession
what the requirements are for working as a healthcare professional
how healthcare is delivered within the state

Question 15

policies and procedures

Answer 15

write laws regarding credentializing
-certification
-licensure
revocation and suspension criteria

Question 16

registration

Answer 16

a special designation which is used to differentiate members of the same profession
identifies who can perform specific technical skills
a list identifies who’s registered from who’s not

Question 17

scope of practice

Answer 17

sets the legal boundaries that each profession is authorized by law to perform
identifies what you can do/can’t do
determined by medical boards & practice acts

Question 18

3 employment law areas

Answer 18

applying for a job
working on the job
losing a job

Question 19

Equal Employement Opportunity Commission (EEOC)

Answer 19

age
disability
race
gender
national origin
pregnancy
religion

Question 20

affirmative action

Answer 20

address overt wrongs committed in the past

applies to any aspect of a job, hiring, promotions, termination

Question 21

Americans disability act (ADA)

Answer 21

protects people with disabilities
prohibits discrimination
based on qualifications and ability

Question 22

occupational safety and health administration (OSHA)

Answer 22

workplace safety
bloodborne pathogens
-what they are
-protection guidelines

Question 23

material safety data sheet (MSDS)

Answer 23

caustic material
risk for exposure
treatment for exposure
properly handle & store substances

Question 24

workers compensation

Answer 24

on the job illness/injury
benefits
-requirements
did the injury arise out of the work performed
did the injury occur in the course of their Employement
-wages
-medical expenses
-work accommodations

Question 25

Family Medical Leave Act (FMLA)

Answer 25

up to 12 weeks of unpaid leave
applies to men/women
birth and care of newborn
placement of adoptive child
care for immediate family members
serious, personal health conditions

Question 26

losing a job

Answer 26

justified cause
all previous agencies, programs, discriminatory practices
Union consideration

Question 27

defensive medicine

Answer 27

the type of medical practice used by healthcare workers to protect themselves against potential lawsuits

apart of all patient care
focuses on the healthcare provider, not the patient