chapter 3

Question 1

what is Computer mediated communication CMC

Answer 1

communication thru electronic technology like the internet. acts as the bridge between sender and receive

Question 1

what are the 2 forms of communication

Answer 1

asynchronous and syncrhonous communication

Question 2

what is synchronous communication

Answer 2

happens in real time
both parities are engaged tg

Question 3

example of synchronous communication

Answer 3

phone calls, video calls

Question 4

what is asynchronous communication

Answer 4

doesnt happen in real time, response arent immediate
most cmc fall under thi

Question 5

what are the examples of asynchronous communication

Answer 5

sending msgs, commenting

Question 6

what is social presence theory (SPT)

Answer 6

how real or present 2 communicators feel to each other

Question 7

what are social presence cues

Answer 7

verbal cues (tone of voice)
and
non verbal cues (facial expressions, body language)

Question 8

characteristics of high social presence

Answer 8

more personal
its live
its direct (video calls)

Question 9

what are some characteristics of low social presence

Answer 9

less personal
its not live (email, texts)

Question 10

what are the effects of low social presence

Answer 10

msg more likely to be misundersttod
ppl may feel more hostile and self centered
more focused on task rather than interactions

Question 11

what is media richness theory (MRT)

Answer 11

different media vary in their ability to convey rich information

Question 12

what are the 2 media in media richness theory

Answer 12

rich media
lean media

Question 13

what is rich media

Answer 13

use for complex, uncertain, or relational task (f2f meeting, video call)h

Question 14

what is lean media

Answer 14

use for simple, clear task (emails, text msg)

Question 15

what is the social identity model of deindividuation effect (SIDE model)

Answer 15

The SIDE model explains how anonymity and being in a group change people’s behavior online

Question 16

what does the SIDE model argues about

Answer 16

Anonymity: Makes people act more like their group and less like individuals.

Deindividuation: Leads to behaviors they wouldn’t normally do alone, often more aggressive.

Question 17

In CMC, what are deindividuating conditions are influenced by?

Answer 17

Anonymity: Enhances group mentality.

Lack of Non-Verbal Cues: Weakens personal identity.

Geographical Dispersion: Boosts online group identification

Question 18

what is the social information processing theory (SIP) about

Answer 18

explain how ppl use CMC to develop interpersonal relationships over time even without non verbal cues

Question 19

what does social information processing theory (SIP) means?

Answer 19

gaining info from other to form an interpersonal impression of who they are

Question 20

what does the SIP theory states/ argues about

Answer 20

Adaptation: Users exchange social info through the content, style, and timing of messages.

Compensation: Creative users can bond strongly online, similar to face-to-face.

Slower Process: Info exchange and bonding take longer in CMC.

Question 21

what is the hyperpersonal model about

Answer 21

CMC can be more personal than F2F.

Question 22

what does the hyperpersonal communication argues

Answer 22

Crucial for forming impressions.
Senders can carefully craft their image.
Receivers may idealize the sender.
Excessive Personalization

Question 23

what are thr 4 aspects of hyperpersonal communication

Answer 23

1, receivers (may idealizes senders due to absence of f2f cues)
2. senders (can optimize self presentation)
3. channel (delay in communication allows senders to edit and refine msg)
4. feedback process