Chapter 24: Property Management Flashcards

1
Q

Property managers have a ________ relationship with the property owner

A

Fiduciary

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2
Q

One of the property manager’s fundamental responsibilities is…

A

Financial reporting to the principal

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3
Q

Effective gross income is defined as…

A

Revenue from all sources minus losses from uncollected rents, vacancies, and evictions

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4
Q

The efficiency of marketing activities can be measured in terms of…

A

Cost per tenant prospect generated per lease

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5
Q

If a property’s vacancy rate is significantly lower than market rates, it may be a sign that the manager needs to…

A

Raise rental rates

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6
Q

Why does a manager need to keep tenants happy?

A

High tenant turnover increases expenses and reduces profits

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7
Q

What are the three kinds of maintenance a manager has to carry out for a managed property?

A

Routine, preventative, and corrective

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8
Q

The Americans with disabilities act requires property managers to…

A

Ensure the disabled employees have the same level of access to facilities that all employees have

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9
Q

Which of the following statements about the property manager’s responsibility for security and safety is true?

A

A court may hold the manager responsible for the physical safety of tenants and leased premises

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10
Q

Commercial fire and hazard insurance policies usually require coverage to equal East 80% of the properties…

A

Replacement value

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11
Q

Trust funds to be handled by a property manager are likely to include all of the following except…

A

Cash for the management firms operating expenses

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12
Q

What kind of agency is commonly created by a management agreement?

A

General

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13
Q

The rights, duties, and liabilities of the landlord and manager are…

A

Apportioned under the terms of the management contract

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14
Q

Which of the following describes a gross lease?

A

The tenant pays a fixed rent, and the landlord pays all operating expenses

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15
Q

If an apartment contains a refrigerator that is not included in the lease…

A

The property manager does not have to maintain it

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16
Q

A basic responsibility of the landlord is to…

A

Deliver a habitable property

17
Q

How does a constructive eviction occur?

A

A tenant declares a landlord and default and vacates the leased premises

18
Q

Among the essential elements of a management plan is the consideration of…

A

The competitive market for the property