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MOR 215: Funeral Merchandising > Chapter 23: Customer Service > Flashcards

Chapter 23: Customer Service Flashcards

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MOR 215: Funeral Merchandising (20 decks)

Chapter 8: Cremation

Chapter 10: Caskets and Vaults

Chapter 11: Merchandising

Chapter 11: Merchandising Supplemental Questions

Chapter 13: Disasters

Chapter 14: Cemetery / Mausoleum

Chapter 16: Management

Chapter 17: Human Resources

Chapter 18: Marketing

Chapter 19: Starting a Business

Chapter 22: Trends in Funeral Service

Chapter 23: Oversize Caskets

Chapter 23: Website

Chapter 23: Customer Service

Chapter 23: Buying a Funeral Home

Chapter 23: Spring Burials

Merchandising Quiz

Funeral Directing and Funeral Service Management Glossary

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