Chapter 22 & 23 Flashcards
Describe the learning domains
Cognitive: storing and recalling of new knowledge in the brain (eg. patient describe salt intake and BP)
Psychomotor: learning a physical skill involving the integration of mental and muscular activity (eg. patient demonstrates how to change dressings using clean technique)
Affective: change in attitudes, values, and feelings (eg.patient expresses renewed self-confidence after physical therapy).
what are the aims of patient teaching
promoting health.
preventing illness.
restoring health.
facilitating coping
List the three critical areas of patient education
preparation for receiving care.
preparation before discharge from healthcare facility.
documentation of patient education activity
Describe ways to maximize the effectiveness of patient teaching
T: tune into the patient E: edit patient information A: act on every teaching moment C: clarify often H: honor the patient as a partner in the education process
describe the teaching-learning process
Assess learning needs and readiness.
Diagnose learning needs :( be realistic, validate)
Develop learning outcomes (cognitive, psychomotor, affective)
Develop a teaching plan (verbal or written)
Implement teaching plan.
Evaluate learning (eg.consider patient feedback and comments)
Document
describe the factors that should be assessed in the learning process
Age and developmental level
family support and financial resources
cultural influences, language deficits/literacy level (6 grade level)
readiness to learn: emotional, experiential, intelligence
ability to learn, learning strengths, compliance
Name three methods for evaluating learning
proof and feedback through cognitive ; patient response.
psychomotor; patient demonstration.
Affective
describe how to formulate a basic culturally-competent teaching plan
understanding core culture values of patient’s.
work with multicultural team, develop written material in native language -.
be aware of personal assumptions, biases, and prejudices.
use testimonials of persons with the same culture background as patient.
What are some teaching plans for older adults?
allow extra time, plan short teaching sessions.
accommodate for sensory deficits.
reduce environmental distractions.
Explain what should be included in the documentation of the teaching-learning process.
summary of the learning need, the plan, the implementation of the plan, and the evaluation results.
what are some effective communication techniques
sincere, honest, show genuine interest, stick to the basics.
ask if patient has questions, avoid lecturing, use simple words, vary tone of voice, keep the content clear.
Active listening
Discuss the nurse’s role as counselor
make everyone feel comfortable in the situation and surroundings.
interpersonal skills of warmth, friendliness, openness, and empathy.
may include family members.
combine teaching and counseling roles.
Describe how to use the counseling role to motivate a patient toward health promotion
using evidence-base approach that involves discussion feelings and incentives.
establishing a helping relationship with the patient early on.
sensitivity to the unique needs of each patient.
reflective listening, asking open ended questions, affirming, and summarizing.
describe areas in which nurses can develop leaderships that enhance the caregiver role.
communication skills.
problem-solving skills.
management skills.
self-evaluation skills.
name the 5 rights of delegation
Right task, right circumstances, right person, right direction/communication.
Right supervision and evaluation.