Chapter 21 Marketing Analysis Flashcards

1
Q

New product development

A

Design, creation and marketing of new goods + services

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2
Q

Successful products should:

A

DUM
- Desirable features that customers are willing to pay for
- Sufficient differences (USP)
- Be marketed efficiently to customers

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3
Q

Idea generation #1

A

BRAMES
- Company does own Research and development
- Adapt competitors ideas
- Market research
- Employees
- Brainstorming
- Sales people

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4
Q

Idea screening #2

A

CBFP
- How will consumers benefit from product
- Is it feasible to manufacture
- Will the product be profitable

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5
Q

Concept development #3

A

TTFCC
- Who is the target
- What features should it have
- Benefits if it
- Test reaction
- Is it cost effective to manufacture
- Cost to produce

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6
Q

Business Analysis #4

A
  • Finance available for development
  • Can it be patented
  • Can it fit in the current marketing mix
  • How will changes in the economy affect sales
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7
Q

Product testing #5

A
  • Developer prototype
  • Test product under typical use conditions
  • Use focus groups to adapt products
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8
Q

Test Marketing #6

A

Pro:
- Consumer behavior + feedback
- Enable final decisions
- Weaknesses of product is identified

Con:
- Costly
- Competitors view product (CopyCat)

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9
Q

Commercialization

A
  • Full scale launch of product
  • Induction = product life cycle begins
  • Most crucial weeks = Fully stocked all locations
  • Await sale results
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10
Q

How Research and development is encouraged by government

A
  • Provides legal security to inventors, through patents/registers
  • Provide financial assistance = tax reduction + grants
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11
Q

Influencers on R&D spending

A
  • Nature of industry
  • R&D of spending plans of competitors
  • Business expectations
  • Risk profile and culture of business
  • Government policy to business and universities of R&D
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12
Q

Why R&D fails

A
  • poor market research
  • poor marketing support
  • Inappropriate pricing
  • Changes in technology
  • Competitors products preferred
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13
Q

Sales forecasting Importantce /use

A
  • Essential to market planning
  • key part of screening products
  • Planning workforce needs
  • Predict max capacity
  • Decisions on price change
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14
Q

Time series analysis pro/con

A

Pro:
- Useful for seasonal predictions
- Reasonably accurate for short-term periods
- Average seasonal variations, allows for planning
Con:
- Complex = Prone to error, needs specialist
- Deeper into the future = less accurate + needs qualitative methods

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15
Q

Sales forecast composite

A

Pro:
- Quick
- Cheap
Con:
- Sales people are unaware of competitors development and macroeconomic

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16
Q

What determines Elasticity

A
  • Importantce of product
  • Amount of suppliments/similar products
  • level of consumer loyalty
  • price of product compares to salaries
17
Q

Use of Elasticity

A
  • Making accurate sales forecast
  • Assisting in price decisions
18
Q

Limits of Elasticity

A
  • Doesn’t consider other factors (competitor price increase)
  • Needs constant calculation
  • Gets outdated easily
19
Q

3 classes of goods

A
  1. Normal. 0-1
  2. Luxury. Greater than 1
  3. Inferior. Less than 1
20
Q

Influence on business decisions

A
  • Economic growth = Focused on increasing output of income, elastic goods
  • Recessions = Reverse, selling of inferior goods
21
Q

Promotional elasticity

A
  • Measures responsiveness of demand for a product, followed by the amount spent on promoting it
  • Greater than 1 = Elastic demand (responsive)
  • Less than 1 = Inelastic demand (Not responsive, no point in promotion
22
Q

Evaluating all measures of Elasticity

A
  • Should be analyzed and acted on with caution
  • Other factors can influence demand changes
  • Not certain it will be accurate for future changes
  • Unwise to make major marketing decisions on elasticity (shouldn’t be used in isolation)