Chapter 2 - The Filipino Consumer Flashcards
It is a mere expression of needs
Wants
He is an American psychologist and philosopher
Abraham Maslow
Two types of wants
Economic
Noneconomic
Products acquired without cost
Free goods
Goods that people can acquire if they buy them
Economic goods
Economic good that acquires for further processing or investment
Intermediate goods
Economic good that was bought for personal use or the buyer is the end user
Final good
He classified economic wants into basic and created, and into public and private
Dr. Bernardo M. Villegas
These are the people’s necessities in life. Most people cannot live without them
Basic Wants
Two kinds of basic wants
Universal
Relative
These are the things that particular individuals consider ad extremely important to them based on their condition in life.
Relative basic wants
These are media creations
Created wants
These are what the entire population wants. They are for the common good
Public wants
Wants of the people that are not provided by the government
Private wants
Purchase and use of goods and services
Consumption
What are the factors affecting economic wants?
Income Population Advertisements Physical location Urbanization Individual needs, tastes and preferences
German economist
Ernst Engel
This phenomenon describes the tendency of the people to imitate what others do
Demonstration effect
Movement of the people from the countryside to the city
Urbanization
What are the basic rights of filipino consumers
The right to basic needs The right to safety The right to information The right to choose The right to representation The right to redress The right to consumer education The right to healthy environment
What are the responsibilities of the filipino consumer?
Critical awareness Action Social concern Environmental awareness Solidarity
He or she should know the use, price, quality and possible negative effects of the products they buy
Critical awareness
He/she should assert himself/herself to ensure that he/she gets a fair deal
Action
He/she should be aware of the impact of his/her consumption on other people
Social concern
He/she should understand the environmental consequences of his/her actions
Environmental awareness
He/she should join consumer organizations
Solidarity
What are the laws protecting filipino consumers?
Consumer Act of the Philippines
Electronic Commerce Act of 2000
Price Act
Price Tag Law
Universally accessible Cheaper and Quality Medicines Act of 2008
Expanded Senior Citizens Act of 2010
The Intellectual Property Code of the Philippines
Clean Air Act of 1999
Comprehensive Tobacco Regulation Act of 2003
It protects the interest of the Filipino consumers against trade malpractices and from substandard and hazardous products
Consumer Act of the Philippines
It provides the legal recognition and admissibility of electronic data, messaging, documents, and signatures
Electronic Commerce Act of 2000
It protects consumers against hoarding, profiteering, and cartels.
Price Act
It requires that all products sold in retail to the public shall bear an appropriate tag, label, or marking that indicates the price of the article
Price Tag Law
It is the policy of the state to protect public health
Universally Accessible Cheaper and Quality Medicines Act of 2008
Senior Citizens are entitled to grant of twenty percent discount and exemption from the value-added tax
Expanded Senior Citizens Act of 2010
It protects the products from piracy and the consumers from being shortchanged in their deals with businessmen who sells fake articles
The Intellectual Property Code of the Philippines
It aims to limit the presence and proliferation of smoke and chemicals that pollute the armosphere
Clean Air Act of 1999
It regulates the selling, packaging, advertisement, and distribution of tobacco products in the country
Comprehensive Tobacco Regulation Act of 2003
It license, monitor, and regulate the flow of food, drugs, cosmetic, medical devices, and household hazardous waste in the country
Food and Drug Administration (FDA)
It ensures the food security of the country and the stability of supply and price of the staple grain-rice
National Food Authority (NFA)
It promotes and protects long-term consumer interests in terms of quality, reliability, and reasonable pricing of a sustainable supply of electricity
Energy Regulatory Commission (ERC)
It ensures that the commuting public has adequate, safe, convenient, environment-friendly, and dependable public land transportation services at reasonable rates
Land Transportation Franchising and Regulatory Board (LTFRB)
It enforces laws against unfair trade practices like products misrepresentation and mislabeling
Bureau of Trade Regulation and Consumer Protection (BTRCP)
It screens and approves movie films and television programs shown to the public
Movie Television Review and Classification Board (MTRCB)
It screens and approves the distribution and selling of home entertainment audio-video materials, such as video tapes and compact discs
Optical Media Board (OMB)
This organization was formed in 1992 as an offshoot of the Pepsi “Number Fever” scandal
Coalition for Consumer Protection and Welfare
This organization was established in 1961. Its main thrust is consumer education, the best strategy to promote and protect the rights and general welfare of Filipino consumers
Consumers Federated Groups of the Philippines, Inc. (CFGP)
It is one of the largest consumer organizations in the country. It provides legal assistance to consumers who assert their rights and seek redress for their grievances
Consumers Union of the Philippines (CUP)
This is the oldest consumer organization in Mindanao. It helps in policy-making and legislation, and to assist consumers in seeking redress for their complaints within Davao
Konsumo Dabao
This organization was established in 1994 to fight illegal pyramid schemes
Nationwide Association of Consumers, Inc. (NACI)
What are the Pro-Consumer Government Agencies
Food and Drug Administration (FDA)
National Food Authority (NFA)
Energy Regulatory Commission (ERC)
Land Transportation Franchising and Regulatory Board (LTFRB)
Bureau of Trade Regulation and Consumer Protection (BTRCP)
Movie Television Review and Classification Board (MTRCB)
Optical Media Board (OMB)
What are the Private Consumers Organizations?
Coalition for Consumer Protection and Welfare
Consumers Federation Groups of the Philippines Inc. (CFGP)
Consumers Union of the Philippines (CUP)
Konsumo Dabao
Nationwide Association of Consumers, Inc. (NACI)
4 characteristics of basic needs?
Physiological needs
Safety and security
Love and belongingness
Self-esteem and esteem for others
