chapter 2 terms

Question 1

what does DEAR mean

Answer 1

dignity empathy autonomy respect

Question 2

result of another person showing you regard

Answer 2

dignity

Question 3

Remembering how you would want to be treated as a patient and understanding
patient needs will enhance how you serve patients.

this trait is known as ______

Answer 3

empathy

Question 4

a necessary consideration concerning a patient’s rights. By definition, ________ is the act of the patient making his/her own decisions, in partnership with
the medical staff, without influence of the medical staff.

Answer 4

autonomy

Question 5

To
_________ someone
is to show that person attention and regard the person’s feelings.

Answer 5

respect

Question 6

Anyone seeking professional care or treatment for health is considered

Answer 6

healthcare consumer

Question 7

refers to the attention given to a task (with a patient) that would
reasonably be expected to be given by anyone in a similar situation.

Answer 7

standard of care

Question 8

A patient may even retain feelings or attitudes associated with childhood, which may surface during treatment and may be transferred onto the healthcare provider. This phenomenon is known as

Answer 8

transference

Question 9

health-care provider experiences feelings for the patient that are out of the norm, such as love, anger, or any other emotion, this is known as

Answer 9

countertransference

Question 10

agreement that creates a
relationship where the healthcare provider is to provide care to the patient.

Answer 10

contract of care

Question 11

_______ is a patient’s agreement to treatment. Unlike the contract, consent is
for specific health care, such as a consultation or an injection.

Answer 11

consent

Question 12

what are the 3 different kinds of consent

Answer 12

informed/ express consent and implied consent

Question 13

occurs when the physician explains a treatment or procedure(s) and the patient or patient representative agrees to have them performed. The consent (giving permission) can be verbal, but
it is usually written. This type of consent is most protective of the physician’s liability.

Answer 13

informed consent

Question 14

when a physician tells a patient she has thyroid cancer and consults with her about treatment options, possible side effects, and other import-
ant information. what type of consent is this

Answer 14

expressed consent

Question 15

when a patient’s behavior suggests compliance is _____ consent

Answer 15

implied consent

Question 16

In these emergency situations, the ________ law protects the healthcare
provider from being sued when performing medical care in good faith

Answer 16

Good Samaritan law

Question 17

Patients may be dismissed from
a certain physician’s care due to:

Answer 17

noncompliance
nonpayment
insurance plan participation
patient’s failure to keep appointments

Question 18

_____ is when If a patient does not pay for service, he or she may be released

Answer 18

non payment

Question 19

______ is when a patient consistently shows up
late for an appointment or does not show up at all, he or she may be released
from care.

Answer 19

patient’s failure to keep appointments

Question 20

Physicians often must decide which insurance
plans to accept and which ones not to accept. In such cases, the physician may
with due cause dismiss a patient. Other times, a physician may be restricted
from participating in an insurance plan (such as Medicare) due to not following
plan directions properly or due to fraud. this is known as

Answer 20

insurance plan participation

Question 21

_______ is when a patient does not follow doctor’s
advice. For example, if a patient seeks care for diabetes but clearly is not
26 CHAPTER 2 Top Priority: The Patient
following the treatment plan set forth and continues to decline in health, the
physician has the legal right to release the patient from care.

Answer 21

noncompliance

Question 22

What Explains to patient their rights and responsibilities when receiving medical care; started by the American health association

Answer 22

Patient care partnership