chapter 2 terms Flashcards
what does DEAR mean
dignity empathy autonomy respect
result of another person showing you regard
dignity
Remembering how you would want to be treated as a patient and understanding
patient needs will enhance how you serve patients.
this trait is known as ______
empathy
a necessary consideration concerning a patient’s rights. By definition, ________ is the act of the patient making his/her own decisions, in partnership with
the medical staff, without influence of the medical staff.
autonomy
To
_________ someone
is to show that person attention and regard the person’s feelings.
respect
Anyone seeking professional care or treatment for health is considered
healthcare consumer
refers to the attention given to a task (with a patient) that would
reasonably be expected to be given by anyone in a similar situation.
standard of care
A patient may even retain feelings or attitudes associated with childhood, which may surface during treatment and may be transferred onto the healthcare provider. This phenomenon is known as
transference
health-care provider experiences feelings for the patient that are out of the norm, such as love, anger, or any other emotion, this is known as
countertransference
agreement that creates a
relationship where the healthcare provider is to provide care to the patient.
contract of care
_______ is a patient’s agreement to treatment. Unlike the contract, consent is
for specific health care, such as a consultation or an injection.
consent
what are the 3 different kinds of consent
informed/ express consent and implied consent
occurs when the physician explains a treatment or procedure(s) and the patient or patient representative agrees to have them performed. The consent (giving permission) can be verbal, but
it is usually written. This type of consent is most protective of the physician’s liability.
informed consent
when a physician tells a patient she has thyroid cancer and consults with her about treatment options, possible side effects, and other import-
ant information. what type of consent is this
expressed consent
when a patient’s behavior suggests compliance is _____ consent
implied consent
In these emergency situations, the ________ law protects the healthcare
provider from being sued when performing medical care in good faith
Good Samaritan law
Patients may be dismissed from
a certain physician’s care due to:
noncompliance
nonpayment
insurance plan participation
patient’s failure to keep appointments
_____ is when If a patient does not pay for service, he or she may be released
non payment
______ is when a patient consistently shows up
late for an appointment or does not show up at all, he or she may be released
from care.
patient’s failure to keep appointments
Physicians often must decide which insurance
plans to accept and which ones not to accept. In such cases, the physician may
with due cause dismiss a patient. Other times, a physician may be restricted
from participating in an insurance plan (such as Medicare) due to not following
plan directions properly or due to fraud. this is known as
insurance plan participation
_______ is when a patient does not follow doctor’s
advice. For example, if a patient seeks care for diabetes but clearly is not
26 CHAPTER 2 Top Priority: The Patient
following the treatment plan set forth and continues to decline in health, the
physician has the legal right to release the patient from care.
noncompliance
What Explains to patient their rights and responsibilities when receiving medical care; started by the American health association
Patient care partnership