Chapter 2-Small business — decision making Flashcards

1
Q

Demand

A

The quantity of a product that consumers are prepared to purchase

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2
Q

Market Research

A

A process of systematically collecting, recording and analysing information concerning a specific market.

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3
Q

Market conditions

A

The features of a market into which a new product or service is to be introduced, and include factors such as the number of potential customers, level of competition and potential for growth.

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4
Q

Innovation

A

Either creating a new product, service or process, or significantly improving an existing one.

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5
Q

Research and Development

A

S set of activities undertaken to: improve existing products, create new products and improve production

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6
Q

Entrepreneurship

A

The ability and willingness to start, operate and assume the risk of a business venture in the hope of making a profit.

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7
Q

Business entity

A

Any organisation engaged in the production of goods and services.

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8
Q

Incorporated business

A

Has a separate legal entity from the owner(s).

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9
Q

Sole Trader

A

A business owned and operated by one person.

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10
Q

Unlimited liability

A

The business owner is personally responsible for all the debts of his or her business.

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11
Q

Partnership

A

An unincorporated legal business structure with a minimum of two and a maximum of 20 owners.

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12
Q

Silent Partner

A

Contributes financially to the business but takes no part in the running of the partnership.

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13
Q

Incorporation

A

The process that businesses go through to become a registered company and a separate legal entity.

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14
Q

Shareholders

A

The owners of a company

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15
Q

Limited liability

A

The shareholders in a company cannot be held personally responsible for the debts of that business.

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16
Q

Proprietary Company

A

An incorporated business with a minimum of two, and a maximum of 50 private shareholders.

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17
Q

Public company

A

A company that has issued securities through an initial public offering (IPO) and is traded on at least one stock exchange or in the over the counter market.

18
Q

Cooperative

A

A democratic organisation owned and controlled by the people it serves, who join together for a common benefit.

19
Q

Trust

A

A business structure where a trustee (usually a company) holds property or carries out business on behalf of the members of the trust, known as beneficiaries.

20
Q

Goodwill

A

The monetary value attached to the reputation of a particular business.

21
Q

Franchise

A

Buying the rights from another business to distribute its products under its name.

22
Q

Franchisor

A

An individual or organisation that grants a franchise.

23
Q

Franchisee

A

An individual or organisation that purchases a franchise.

24
Q

Zoning

A

A means by which local councils allocate land for different uses, such as residential, commercial, recreational and industrial.

25
Q

Complementary business

A

Offer products or services that are related to a different business and that may be of use to the customers of that business.

26
Q

Solicitor

A

Provide information concerning business formation and structures, registration, contracts, leases, partnership agreements, patents and legislation

27
Q

Accountant

A

Provide valuable advice on all financial management issues and taxation obligations

28
Q

Bank Manager

A

Provide information and advice on financial services, sources of finance, and basic business management

29
Q

Business Enterprise Centres (BEC) Australia

A

A not-for-profit network of business enterprise centres which provide support to small business owners.

30
Q

Chambers of Commerce

A

Local associations of business people, usually centred around a suburb or region

31
Q

Victorian Employers Chamber of Commerce and Industry (VECCI)

A

The state’s main employer group and Australia’s largest multi-industry employer organisation

32
Q

Small business Association of Australia and New Zealand

A

A lobby group that provides a forum for exchanging news and views relating to small business matters

33
Q

Trade associations

A

Offer specific industry information and assistance

34
Q

Federal government

A

A service to businesses of all sizes, offering access to all government departments with advice on everything from fair trading to taxation

35
Q

State Government

A

Provides entry and links to information and support on all aspects of starting and managing a business

36
Q

Local government

A

Offer advice on land zoning, assist with subsidised land and consider development applications

37
Q

Informal Networks

A

Business people can use their network of friends and colleagues, as well as other local business owners to gain information and advice

38
Q

Business ethics

39
Q

Socially responsible management

A

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40
Q

Stakeholders

A

Any group or individual who has an interest in, or is affected by, the activities of a business