Chapter 2: Managing in a global environment Flashcards

1
Q

Organization boundaries and environments

A

external (factors beyond an organization’s boundaries that cannot be controlled)
Organizational (that which separates the organization from its environment)

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2
Q

Organizational environments

A
  • economic
  • technical
  • political-legal
  • socio-cultural
    -business
  • global
  • emerging challenges and opportunities
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3
Q

Key economic goals

A
  • growth (economic)
  • stability (economic)
  • full employment
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4
Q

Business cycle

A

pattern of short-term ups and downs (peak, recession, trough, and recovery)

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5
Q

aggregate output

A

total quantity of goods and services produced by an economic system during a given period

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6
Q

standard of living

A

total quantity and quality of goods and services that a country’s citizens can purchase with their currency

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7
Q

productivity

A

compares the output of an economic system with the resources that are needed to produce that output

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8
Q

Gross national product (GNP)

A

all goods and services produced by a national economy within a given period regardless of production location

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9
Q

Gross domestic product (GDP)

A

all goods and services produced by a national economy within a given period with domestic factors of production

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10
Q

Balance of trade

A

exports - imports

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11
Q

national debt

A

amount of money government owes its creditors

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12
Q

threats to economic statibility

A

inflation, deflation, unemployment

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13
Q

inflation

A

widespread price increases in economic system

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14
Q

Consume price index (CPI)

A

a tool to measure inflation

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15
Q

deflation

A

a period of generally falling prices

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16
Q

types of unemployment

A

frictional (workers willingly between jobs), seasonal (only have work during specific seasons of year), cyclical (only have work when economy is good - unemployed because business has decreased profits), structural (worker lacks skills for jobs)

17
Q

five forces in business environment

A
  • threats of new entrants
  • bargaining power of suppliers
  • bargaining power of consumers
  • threat of substitutes
  • industry rivals
18
Q

business process management

A

process-oriented teams (not department-oriented organizations)

19
Q

Acquisitions and mergers

A
  • can be horizontal, vertical, or conglomerate mergers
  • can be friendly or hostile takeovers
20
Q

Divestitures and spinoffs

A

selling part of existing business or setting it up as a new corporation

21
Q

poison pill

A
  • a defense tactic that management can adopt to make a firm less attractive
22
Q

globalization

A

integration of markets globally

23
Q
A